• We offer competitive salaries and benefits
CYBERMEDIA TECHNOLOGIES CAREERS
• We are an equal opportunity employer
• We have a very diverse workforce
• We promote from within
• We live by our values
Image1_sm.png
Employee Benefits
Paid Vacation
Health Insurance Coverage
Career Training
Performance Bonus Programs
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401K Contribution

Careers

 

At Cybermedia Technologies, Inc., we promote a culture of leadership and entrepreneurship. We strongly believe that employees in every position can be leaders in motivating and bringing positive change to their team.

Our core values of character, commitment and customer focus, threads in everything we do. Excellence in service and integrity makes up the day-to-day experience at Cybermedia Technologies, Inc. We foster a culture of collaboration, respect, and innovation.

  • We offer competitive salaries and benefits

  • We are an equal opportunity employer

  • We have a very diverse workforce

  • We promote from within

  • We live by our values

If you are looking for a fun and challenging environment with talented, motivated people to work with, Cybermedia Technologies, Inc. is the right place for you.

Employee Benefits

In addition to employee salary, Cybermedia Technologies, Inc. offers an array of employee benefits including:

  • Paid vacation

  • Health insurance coverage

  • Career training

  • Performance bonus programs

  • 401K contribution

Current Job Opportunities - (Click Here)

OBIEE Financial Reporting Consultant

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Woodbridge, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC seeks an OBIEE Consultant

The contractor will perform the following tasks and produce the following deliverables: 

Assessment/development of report requests

Tasks:

  • Review/confirm requirements for the reports requested by the Finance Department in collaboration with the General Government technical staff
  • Assess the proper technology (OBIEE or otherwise) for development of assigned reports and recommend to DoIT and Finance
  • Development of reports in OBIEE or other appropriate technology as approved
  • Coordinate testing of reports
  • Document reports

Deliverables:

  • Completed reports with no errors as requested by Finance and DoIT
  • Report documentation

Document existing reports

Tasks:

  • Collaborate with the General Government technical staff to document existing reports in OBIEE and EBS

Deliverables:

  • Report documentation

OBIEE Training

Tasks:

  • Provide training to DoIT staff for development of OBIEE and EBS who lack experience

Deliverables:

  • Training materials for report development

Primavera SW Development Team Lead

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Sandia, NM

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC is seeking a Primavera P6/EcoSys Application Software Development Team Lead for a new Year Long Engagment.
 
RESPONSIBILITIES

  • Lead role in Primavera P6, Ecosys, and COBRA technical Integrations design, development, unit-testing and code migration.
  • Manage complex business issues arising from the implementation of new processes or functions, again escalating to management as needed
  • Work with cross functional teams like Enterprise Architecture/Infrastructure/Business Analytics teams on technology decisions and technical designs
  • Develop and support various interfaces, conversions, reports and other technical objects as per business requirements
  • Analyze and isolate application issues, perform problem resolutions independently.
  • Improve systems performance by investigating problems, developing specifications, identifying trends in technology, and recommending solutions
  • Technical Solution Design, configuration, integration, automation, customization, and testing

MINIMUM QUALIFICATIONS

  • MUST HAVE - Demonstrated experience in Primavera P6 up to the latest version 16.5.x. Solid experience with Primavera P6 API, Web services, BI Publisher. Deep programming knowledge to change software code to fix critical issues, without relying on future patch releases from Oracle.
  • Bachelors in Computer Science, Information Systems or equivalent discipline (CS, CE, CIS, IS, MIS, or engineering discipline)
  • 8 plus years job experience supporting IT functions using Oracle Primavera Suite
  • Experience implementing Oracle e-Business, Primavera P6 and Primavera Web for large organizations including the development of EPS, WBS, Activity/Project coding, P6 Administration, Resource/Cost loaded schedules, Earn Value Management in P6, custom configuration development, expert P6 report development and utilizing P6 features to meet user requirements.
  • Solid experience with EcoSys(EPC) and understanding of EcoSys Architecture
  • Experience in integrating/supporting Primavera P6 and EcoSys using EcoSys-P6 Adapters
  • Strong hands on experience in development technologies (SQL, PL/SQL, Java, Unix shell scripting, BI Publisher).Data cleanup and governance
  • Good to have: Experience in Data governance, Resource Rates in Cobra, Data prep for EPS rebuild, EPS/OBS rebuild, Integration with Resource DB and other modules, Acceptance testing

Test Engineer (CBP Clearance Required)

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Pennsylvania Ave NW, Washington DC

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CBP’s Revenue Modernization (Rev Mod) program manages the automation and centralization of the collection and administration of duties, taxes and fees. CBP collects approximately $45 billion annually, including $1.5 billion collected via individual, manual transactions. Transitioning these manual transactions to electronic means will result in more secure, accurate and efficient processing, and will enable CBP Officers and other non-uniform personnel engaged in these transactions at the Ports of Entry to focus on enforcement and facilitation of legitimate trade and travel. The Rev Mod program includes multiple projects which are focused on various solutions.

Principle duties and essential functions:

  • Provide quality testing support in accordance with the relevant regulations, government policies/procedures and client policies/procedures.
  • Coordinate with test sites and other team participants to plan test events.
  • Map test cases to Requirements Traceability matrix and ensure test case validation points confirm the business requirements.
  • Create test plans and test scripts from project requirements. Execute testing as needed
  • Develop test plans, reports and log bugs in defect management software. E.g JIRA
  • Experience developing and utilizing standardized test procedures.
  • Coordinates multiple test stakeholders across the organization including business, IT, Office of Trade, Office of Field Operations, and Land Systems Operational Test Authority (LSOTA)

Skills required:

  • 5+ years of experience with functional testing
  • 2+ years of experience with creating test scripts, test plans, and procedures
  • Knowledge of the software development life cycle. Well versed in SDLC including Waterfall and Agile development methodologies
  • Ability to write and maintain technical documents
  • Ability to obtain a security clearance. S. citizenship may be required
  • Experience with CBP\DHS (preferred).
  • BA or BS degree required- Strong documentation and communication skills

Secondary skills (nice to have):

  • Experience with COTS and/or ERP solutions
  • Strong analytical skills; ability to effectively analyze & resolve issues

Human Capital Management Applications Support

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Woodbridge, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC seeks a Human Capital Management Apps Support Contractor for a 6+ month engagement.

The contractor will perform the following tasks and produce the following deliverables:

Applications Support

  • Tasks – collaborate with General Government staff to:
    • Test and verify interfaces with vendors
    • Assist with testing new Payroll system
    • Assist with issue resolution of multiple systems
    • Assist with backend legacy supporting customer needs
    • Assist with password reset of legacy system
    • Assist with writing and managing test plans
  • Deliverables:
    • Documented test results
    • Documented issue resolution
    • Completed test plans or portion of test plans

Report writing

  • Tasks:
    • Assist with crystal report migration
    • Report development
    • Assist with backend legacy supporting customer needs
  • Deliverables:
    • Completed reports with no visible errors following testing
    • Documentation for completed reports

Requirements gathering

  • Tasks:
    • Collaborate with General Government staff to gather requirements from agency application users
  • Deliverables:
    • Documentation of functional and technical application requirements and any working documents

Systems Analyst (CBP Clearance required)

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Pennsylvania Ave NW, Washington DC

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC seeks a Systems Analyst with CBP Clearance.

Principle duties and essential functions:

  • Solution design and architecture, analysis and requirement definition to fully understand business and stakeholder requirements and develop innovative solutions
  • Data analysis, data definitions and database design
  • Mapping requirements to proposed solutions
  • Developing detailed functional requirements documents, functional design specifications, user stories, test scenarios and test cases
  • Adheres to Enterprise Life Cycle (ELC) and project documentation and development standards; develops documentation in support of ELC requirements and project needs
  • Design complex solutions including the implementation of business rules, mobile, online and handheld applications, ERP solutions and integration between multiple systems
  • Ensure requirements are met for stakeholders across the organization as well as external to the organization

Skills required

  • 5 or more years implementing functional technology solutions (i.e. hands-on experience)
  • Deep understanding of integration points required to develop complex solutions including but not limited to security, combining data from multiple sources, data analytics
  • Strong documentation and communication skills
  • Innovative, thinks out of the box, up to date with new technology
  • Experience with SAP ERP financial implementations

Secondary skills (nice to have):

  • Federal Government Procurement & Accounting business process knowledge
  • Experience with COTS and / or ERP solutions
  • Strong analytical skills; ability to effectively analyze & resolve issues

Location

  • DC based – no travel covered

Systems Administrator/NOC - 2nd shift

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Greenbelt, MD

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC is seeking a Systems Administrator/NOC for the Decennial Services Center

Min Years of Experience:      10 years

Education Requirements:      Bachelors

Position Description:

The Sr Systems Administrator/ Network Operation Center/Deputy Shift Lead supports the Decennial Systems of Systems hybrid cloud infrastructure and its applications. The Network Operation Center/Operations team is responsible for monitoring all infrastructure and systems, remediating incidents, coordinating escalations, running support bridges, providing customer service and performing all operations & maintenance activities of hybrid cloud resources.

  • Must be US Citizen and able to obtain clearance
  • This position supports the 2nd shift

Specific roles & responsibilities for the position include but not limited to the following:

  • Support the duties of the NOC; work with the NOC or shift lead to execute and enhance NOC SOP’s
  • Manage, coordinate, track, audit, report, process, assign and work tickets daily and across shifts
  • Manage, coordinate, implement and remediate security compliance & vulnerabilities
  • Provide system and application diagnoses to remediate issues while engaging other teams as needed
  • Provide compute resource system and application monitoring & remediation support
  • Provide advanced system and application access management support
  • Support and coordinate the implementation of middleware products, COTS, GOTS, and FOSS
  • Serve as Tier 3 service desk escalation support to customers and application owners
  • Provide and coordinate Tier 2 and 3 technical support to application teams
  • Provide Tier 3 troubleshooting support for physical and virtual based server systems
  • Provide Tier 3 troubleshooting support for desktops, laptops and other related hardware
  • Provide Tier 3 troubleshooting support for Citrix VDI infrastructure and virtual desktops
  • Provide troubleshooting support for MFP’s and printers (including device management & spooling)
  • Develop/review SOP’s and other documentation for use within the operations team
  • Perform tasks based on SOP’s to perform system and application changes as required
  • Increase day-to-day operational efficiency and accuracy via the use of automated tools and scripts
  • Develop new operational dashboards using available tools (Splunk, SolarWinds, etc.)
  • Provide daily infrastructure analysis reports
  • In partnership with the shift lead, coordinate and manage NOC/SA staff schedules
  • Coach, mentor and train staff
     

Mandatory hands-on position requirements:

  • Experience managing Microsoft Windows 2012 R2 in a medium/large (1000+ systems) domain env.
  • Day-to-day fluency using Microsoft Active Directory to manage policies & user objects
  • Experience deploying, troubleshooting, administering and using Microsoft Windows 2012 R2
  • Experience managing, troubleshooting and administering VMware 5.5+ (vCenter/vSphere/vRealize)
  • Proficient at scripting using at least two languages: bash, sh, powershell, python, ruby, etc.
  • Experience using NOC tools such as SolarWinds, AppDynamics, VMware VROps and/or Splunk
  • Knowledge of security policies and general vulnerabilities management
  • Expert infrastructure/system/application troubleshooting abilities
  • Managed a minimum team size of 5 systems administrators/NOC agents
  • ITSM products (i.e. Remedy or ServiceNow) CRQ/WO/INC/KMS management

Hands-on exposure:

  • Experience deploying, troubleshooting, administering and using Red Hat Enterprise Linux 7.x
  • Proficient with Kerberos/Pam for RHEL integration into Microsoft Active Directory
  • Experience automating or orchestrating the provisioning of new services
  • Experience with Amazon Web Services GovCloud (AWS) (EC2, S3, Snaps, Cloudwatch, etc.)
  • Knowledge of Citrix VDI, Oracle RDBMS/RDS, Weblogic, Tomcat, IIS, etc.
  • Knowledge of configuration and auto deployment tools (Ansible, Puppet, Chef, etc.)
  • VMware Software Defined Network (SDN) NSX proficiency
  • Familiarity with source and artifact control, configuration and knowledge management
  • Knowledge of NIST Information Security Guidelines and FISMA Compliance standards
  • Relevant knowledge of current and emerging technologies
  • Proficient in developing infrastructure-as-a-code solutions for continuous deployment
  • Experienced in supporting project teams in all phases of SDLC
  • Enterprise helpdesk/service desk experience
  • Experience in large scale migrations of enterprise applications
  • Experience supporting hyperconverged and converged infrastructure systems
  • Proficient in supporting recoverability and continuity of business operations
  • Ability to develop advanced Excel spreadsheets using pivots and VBA macros

Soft Skills and abilities:

  • Organizational Skills: Can plan and prioritize work, both their own and that of project team. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail. 
  • Team Work: Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way. Ability to influence others and move a proposal effort toward a common vision or goal.
  • Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.  Strong interpersonal skills with the ability to interact effectively with all levels of personnel, elected officials, executive leadership, senior management, users, vendors and subcontractor personnel.
  • Problem Solving: Natural inclination for planning strategy and tactics. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions.
  • Results oriented: Able to drive things forward regardless of personal interest in the task.

Education and experience:

  • 8+ years of continuous and progressive hands-on experience with a Bachelors in Computer Science or related field.
  • ITIL v3.0 or Foundation Certifications highly recommended.
  • Microsoft and/or Red Hat certifications highly desired.
  • Ability to quickly self-learn new products.
  • Comfortable in a fast pace work environment.
  • Splunk training and certifications offered and must completed within 90 days of team onboarding.

Shift work and travel:

  • Shift hours are: 1st: 7 AM – 4 PM; 2nd: 3 PM – 12 AM; 3rd: 11 PM – 8 AM
  • Shift: 4 week rotation (5 ON/2 OFF), M-F, T-S, W-S, T-M, W-T, etc..
  • Must have flexibility in shift hours (as shift lead, flexibility is required).
  • Must be available for on-call support as required.
  • Ability to commute as required to 2 work locations: Greenbelt, MD and Bowie, MD.
  • No telework available.

Systems Administrator/NOC

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Greenbelt, MD

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC is seeking a Systems Administrator/NOC for the Decennial Services Center

Position Description: 
The Systems Administrator/ Network Operation Center Analyst supports the Decennial Systems of Systems hybrid cloud infrastructure and its applications. The Network Operation Center/Operations team is responsible for monitoring all infrastructure and systems, remediating incidents, coordinating escalations, running support bridges, providing customer service and performing all operations & maintenance activities of hybrid cloud resources.

  • Must be US Citizen and able to obtain clearance
  • This position supports the 1st shift

Specific roles & responsibilities for the position include but not limited to the following:

  • Support the duties of the NOC; work with the team leads to execute the functions of the NOC
  • Manage, coordinate, track, report, process and work tickets daily and across shifts
  • Manage, coordinate, implement and remediate security compliance & vulnerabilities
  • Provide system and application diagnoses to remediate issues while engaging other teams as needed
  • Provide compute resource system and application monitoring & remediation support
  • Provide advanced system and application access management support
  • Support and coordinate the implementation of middleware products, COTS, GOTS, and FOSS
  • Serve as Tier 3 service desk escalation support to customers and application owners
  • Provide and coordinate Tier 2 and 3 technical support to application teams
  • Provide Tier 3 troubleshooting support for physical and virtual based server systems
  • Provide Tier 3 troubleshooting support for desktops, laptops and other related hardware
  • Provide Tier 3 troubleshooting support for Citrix VDI infrastructure and virtual desktops
  • Provide troubleshooting support for MFP’s and printers (including device management & spooling)
  • Develop/review SOP’s and other documentation for use within the operations team
  • Perform tasks based on SOP’s to perform system and application changes as required
  • Increase day-to-day operational efficiency and accuracy via the use of automated tools and scripts
  • Develop new operational dashboards using available tools (Splunk, SolarWinds, etc.)
  • Support the writing and delivery of daily infrastructure analysis reports
  • Coach, mentor and train staff

Mandatory hands-on position requirements:

  • Experience managing Red Hat Enterprise Linux in a medium (250+ systems) enterprise environment
  • Experience deploying, troubleshooting, administering and using Red Hat Enterprise Linux 7.x
  • Day-to-day fluency using Microsoft Active Directory to manage policies & user objects
  • Experience managing, troubleshooting and administering VMware 5.5+ (vCenter/vSphere/vRealize)
  • Proficient at scripting using at least one language: bash, sh, powershell, python, ruby, etc.
  • Knowledge of security policies and general vulnerabilities management
  • Expert infrastructure/system/application troubleshooting abilities
  • ITSM products (i.e. Remedy or ServiceNow) CRQ/WO/INC/KMS management

Hands-on exposure:

  • Experience deploying, troubleshooting, administering and using Microsoft Windows 2012 R2
  • Proficient with Kerberos/Pam for RHEL integration into Microsoft Active Directory
  • Experience automating or orchestrating the provisioning of new services
  • Experience with Amazon Web Services GovCloud (AWS) (EC2, S3, Snaps, Cloudwatch, etc.)
  • Experience using NOC tools such as SolarWinds, AppDynamics, VMware VROps and/or Splunk
  • Knowledge of Citrix VDI, Oracle RDBMS/RDS, Weblogic, Tomcat, IIS, etc.
  • Knowledge of configuration and auto deployment tools (Ansible, Puppet, Chef, etc.)
  • Familiarity with source and artifact control, configuration and knowledge management
  • Knowledge of NIST Information Security Guidelines and FISMA Compliance standards
  • Relevant knowledge of current and emerging technologies
  • Proficient in developing infrastructure-as-a-code solutions for continuous deployment
  • Experienced in supporting project teams in all phases of SDLC
  • Enterprise helpdesk/service desk experience
  • Ability to develop advanced Excel spreadsheets using pivots and VBA macros

 
Soft Skills and abilities:

  • Organizational Skills: Can plan and prioritize work, both their own and that of project team. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.
  • Team Work: Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way. Ability to influence others and move a proposal effort toward a common vision or goal.
  • Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.  Strong interpersonal skills with the ability to interact effectively with all levels of personnel, elected officials, executive leadership, senior management, users, vendors and subcontractor personnel.
  • Problem Solving: Natural inclination for planning strategy and tactics. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions.
  • Results oriented: Able to drive things forward regardless of personal interest in the task.

Education and experience:

  • 5+ years of continuous and progressive hands-on experience with a Bachelors in Computer Science or related field.
  • ITIL v3.0 or Foundation Certifications highly recommended.
  • Microsoft and/or Red Hat certifications highly desired.
  • Ability to quickly self-learn new products.
  • Comfortable in a fast pace work environment.
  • Splunk training and certifications offered and must completed within 90 days of team onboarding.

Shift work and travel:

  • Shift hours are: 1st: 7 AM – 4 PM; 2nd: 3 PM – 12 AM; 3rd: 11 PM – 8 AM
  • Shift: 4 week rotation (5 ON/2 OFF), M-F, T-S, W-S, T-M, W-T, etc..
  • Must have flexibility in shift hours.
  • Must be available for on-call support as required.
  • Ability to commute as required to 2 work locations: Greenbelt, MD and Bowie, MD.
  • No telework available.

Systems Administrator/NOC

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Greenbelt, MD

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC is seeking a Systems Administrator/NOC for the Decennial Services Center

Position Description:

The Systems Administrator/ Network Operation Center Analyst supports the Decennial Systems of Systems hybrid cloud infrastructure and its applications. The Network Operation Center/Operations team is responsible for monitoring all infrastructure and systems, remediating incidents, coordinating escalations, running support bridges, providing customer service and performing all operations & maintenance activities of hybrid cloud resources.

  • Must be US Citizen and able to obtain clearance
  • This position supports the 1st shift

Specific roles & responsibilities for the position include but not limited to the following:

  • Support the duties of the NOC; work with the team leads to execute the functions of the NOC
  • Manage, coordinate, track, report, process and work tickets daily and across shifts
  • Manage, coordinate, implement and remediate security compliance & vulnerabilities
  • Provide system and application diagnoses to remediate issues while engaging other teams as needed
  • Provide compute resource system and application monitoring & remediation support
  • Provide advanced system and application access management support
  • Support and coordinate the implementation of middleware products, COTS, GOTS, and FOSS
  • Serve as Tier 3 service desk escalation support to customers and application owners
  • Provide and coordinate Tier 2 and 3 technical support to application teams
  • Provide Tier 3 troubleshooting support for physical and virtual based server systems
  • Provide Tier 3 troubleshooting support for desktops, laptops and other related hardware
  • Provide Tier 3 troubleshooting support for Citrix VDI infrastructure and virtual desktops
  • Provide troubleshooting support for MFP’s and printers (including device management & spooling)
  • Develop/review SOP’s and other documentation for use within the operations team
  • Perform tasks based on SOP’s to perform system and application changes as required
  • Increase day-to-day operational efficiency and accuracy via the use of automated tools and scripts
  • Develop new operational dashboards using available tools (Splunk, SolarWinds, etc.)
  • Support the writing and delivery of daily infrastructure analysis reports
  • Coach, mentor and train staff

Mandatory hands-on position requirements:

  • Experience managing Red Hat Enterprise Linux in a medium (250+ systems) enterprise environment
  • Experience deploying, troubleshooting, administering and using Red Hat Enterprise Linux 7.x
  • Day-to-day fluency using Microsoft Active Directory to manage policies & user objects
  • Experience managing, troubleshooting and administering VMware 5.5+ (vCenter/vSphere/vRealize)
  • Proficient at scripting using at least one language: bash, sh, powershell, python, ruby, etc.
  • Knowledge of security policies and general vulnerabilities management
  • Expert infrastructure/system/application troubleshooting abilities
  • ITSM products (i.e. Remedy or ServiceNow) CRQ/WO/INC/KMS management

Hands-on exposure:

  • Experience deploying, troubleshooting, administering and using Microsoft Windows 2012 R2
  • Proficient with Kerberos/Pam for RHEL integration into Microsoft Active Directory
  • Experience automating or orchestrating the provisioning of new services
  • Experience with Amazon Web Services GovCloud (AWS) (EC2, S3, Snaps, Cloudwatch, etc.)
  • Experience using NOC tools such as SolarWinds, AppDynamics, VMware VROps and/or Splunk
  • Knowledge of Citrix VDI, Oracle RDBMS/RDS, Weblogic, Tomcat, IIS, etc.
  • Knowledge of configuration and auto deployment tools (Ansible, Puppet, Chef, etc.)
  • Familiarity with source and artifact control, configuration and knowledge management
  • Knowledge of NIST Information Security Guidelines and FISMA Compliance standards
  • Relevant knowledge of current and emerging technologies
  • Proficient in developing infrastructure-as-a-code solutions for continuous deployment
  • Experienced in supporting project teams in all phases of SDLC
  • Enterprise helpdesk/service desk experience
  • Ability to develop advanced Excel spreadsheets using pivots and VBA macros

Soft Skills and abilities:

  • Organizational Skills: Can plan and prioritize work, both their own and that of project team. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.
  • Team Work: Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way. Ability to influence others and move a proposal effort toward a common vision or goal.
  • Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.  Strong interpersonal skills with the ability to interact effectively with all levels of personnel, elected officials, executive leadership, senior management, users, vendors and subcontractor personnel.
  • Problem Solving: Natural inclination for planning strategy and tactics. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions.
  • Results oriented: Able to drive things forward regardless of personal interest in the task.

Education and experience:

  • 5+ years of continuous and progressive hands-on experience with a Bachelors in Computer Science or related field.
  • ITIL v3.0 or Foundation Certifications highly recommended.
  • Microsoft and/or Red Hat certifications highly desired.
  • Ability to quickly self-learn new products.
  • Comfortable in a fast pace work environment.
  • Splunk training and certifications offered and must completed within 90 days of team onboarding.

Shift work and travel:

  • Shift hours are: 1st: 7 AM – 4 PM; 2nd: 3 PM – 12 AM; 3rd: 11 PM – 8 AM
  • Shift: 4 week rotation (5 ON/2 OFF), M-F, T-S, W-S, T-M, W-T, etc..
  • Must have flexibility in shift hours.
  • Must be available for on-call support as required.
  • Ability to commute as required to 2 work locations: Greenbelt, MD and Bowie, MD.
  • No telework available.

Sr. Database Analyst/NOC

Company:Cybermedia Technologies, Inc. (CTEC)

Job Locations:Greenbelt, MD

APPLY TO:CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC is seeking a Database Administrator/NOC for the Decennial Services Center

Min Years of Experience: 12 years

Education Requirements: Masters

Position Description: The Sr Database Administrator/ Network Operation Center Analyst supports the Decennial Systems of Systems hybrid cloud infrastructure and its applications. The Network Operation Center/Operations team is responsible for monitoring all infrastructure and systems, remediation of incidents, coordinating escalations, running support bridges, providing customer service and performing all operations & maintenance activities of hybrid cloud resources.

  • Must be US Citizen and able to obtain clearance
  • This position supports the 1st shift

Specific roles & responsibilities for the position include but not limited to the following:

  • Support the duties of the NOC; work with the team leads to execute and enhance NOC SOP’s
  • Manage, coordinate, track, report, process and work tickets daily and across shifts
  • Manage, coordinate, implement and remediate security compliance & vulnerabilities
  • Provide database diagnoses to remediate issues while engaging other teams as needed
  • Provide database resource system monitoring & remediation support
  • Provide database system access management support
  • Perform database capacity planning including allocating and planning future storage requirements
  • Support and coordinate the implementation of database products (Oracle, MySQL/PostGres, MSSQL, MangoDB) on a variety of platforms (VMware 6.x, Oracle Exadata, Amazon EC2, Amazon RDS)
  • Provide Tier 3 troubleshooting and escalation support for database systems
  • In partnership with engineering, develop strategies and implement solutions for managing database back-ups, restoration and replication
  • Serve as Tier 3 service desk escalation support to customers and application owners
  • Develop/review SOP’s and other documentation for use within the operations team
  • Perform tasks based on SOP’s to perform system and application changes as required
  • Increase day-to-day operational efficiency and accuracy via the use of automated tools and scripts
  • Develop new operational dashboards using available tools (OEM, Splunk, SolarWinds, etc.)
  • Support the writing and delivery of daily infrastructure analysis reports
  • Coach, mentor and train staff

Mandatory hands-on position requirements:

  • Mastery knowledge and hands-on usage of Oracle 12c and Amazon GovCloud RDS
  • SME level experience with Oracle 12c Multi-tenant RAC and Data guard running on a variety of operating systems (RHEL and Windows)
  • Expert hands-on level of installation/configuration, patching, troubleshooting, performance tracking/tuning, backup/recovery, remote monitoring
  • Extensive knowledge of other databases like MySQL, No SQL databases and In-memory databases
  • Performance Tuning and Optimization, AWR, SSIS, SSRS, backups, restores/recovery models
  • Experience running OEM, Grid manager, TOAD and other Oracle tools
  • Experience developing SQL*loader Data loading/unloading scripts, stored procedures that process and modify existing data
  • Creating database jobs to execute ad-hoc PL/SQL as well as procedures used to validate data, modify data, or gather table and index statistics at regular intervals.
  • Experience managing databases in a medium/large (200+ databases) enterprise environment
  • Experience deploying, troubleshooting, administering and using Red Hat Enterprise Linux 7.x
  • Proficient at scripting using at least two languages: bash, sh, powershell, python, ruby, etc.
  • Knowledge of security policies and general vulnerabilities management
  • ITSM products (i.e. Remedy or ServiceNow) CRQ/WO/INC/KMS management

Hands-on exposure:

  • Experience with Oracle Identity Management Suite
  • Hands-on experience with Microsoft SQL Server 2016
  • Experience deploying, troubleshooting, administering and using Microsoft Windows 2012 R2
  • Experience managing, troubleshooting and administering VMware 5.5+ (vCenter/vSphere/vRealize)
  • Proficient with Kerberos/Pam for RHEL integration into Microsoft Active Directory
  • Experience using NOC tools such as SolarWinds, AppDynamics, VMware VROps and/or Splunk
  • Knowledge of configuration and auto deployment tools (Ansible, Puppet, Chef, etc.)
  • Familiarity with source and artifact control, configuration and knowledge management
  • Experienced in supporting project teams in all phases of SDLC
  • Experience in large scale migrations of enterprise applications
  • Proficient in supporting recoverability and continuity of business operations
  • Ability to develop advanced Excel spreadsheets using pivots and VBA macros

Soft Skills and abilities:

  • Organizational Skills: Can plan and prioritize work, both their own and that of project team. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.
  • Team Work: Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way. Ability to influence others and move a proposal effort toward a common vision or goal.
  • Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills. Strong interpersonal skills with the ability to interact effectively with all levels of personnel, elected officials, executive leadership, senior management, users, vendors and subcontractor personnel.
  • Problem Solving: Natural inclination for planning strategy and tactics. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions.
  • Results oriented: Able to drive things forward regardless of personal interest in the task.

Education and experience:

  • 10+ years of continuous and progressive hands-on experience with a Masters in Computer Science or related field.
  • ITIL v3.0 or Foundation Certifications highly recommended.
  • Oracle, Microsoft SQL and/or other database certifications highly desired.
  • Ability to quickly self-learn new products.
  • Comfortable in a fast pace work environment.
  • Splunk training and certifications offered and must completed within 90 days of team onboarding.

Shift work and travel:

  • Shift hours are: 1st: 7 AM – 4 PM; 2nd: 3 PM – 12 AM; 3rd: 11 PM – 8 AM
  • Shift: 4 week rotation (5 ON/2 OFF), M-F, T-S, W-S, T-M, W-T, etc..
  • Must have flexibility in shift hours.
  • Must be available for on-call support as required.
  • Ability to commute as required to 2 work locations: Greenbelt, MD and Bowie, MD.
  • No telework available.

Senior Project Manager

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Woodbridge, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC seeking a Project Manager to support Process Management Oversight Project for a 4+ Month Engagement.

Client now has a newly formed Process Management Oversight (PMO) office that includes administration of all technology projects while following the Project Management Institute processes and knowledge areas. Projects may be initiated from any or combinations of the County’s approximately 35 agencies supported by DoIT. Agencies generally fall into four functional areas: General Government (Finance/Accounting/Payroll, Human Resources, EEO, and other internal services, Community Development (land/building development plans, permits, and code enforcement), Human Services (Social Services, Community Services, Area Agency on Aging, etc.), and Public Safety (Police, Fire, Sheriff, Adult Detention Center, etc.) There is currently one technical/program manager with oversight of each functional area.Each technical/program manager also leads a team of developers ranging in size from four to seven (excluding additional contract assistance). The Business Applications Support division of DoIT supports approximately over 130 business applications and at least twenty medium to large projects annually through development and operational support. Contract project managers are expected to work in collaboration with the Business Applications and Customer Service/Business division chiefs and the technical managers for each County functional area.

Initiation Process Group
Tasks:

  • Work with functional area technical/program managers to identify the project stakeholders and all of the information needed on DoIT’s Project Information Form (also serving as the Project Charter)

Deliverables:

  • The Project Information Form for all assign projects
  • Any working documents contributing to the development of a Project Information Form

Planning Process Group
Tasks:

  • Work with technical/program managers to select the best methodology for managing the project
  • Work with technical/program managers and designated team members to develop functional and technical project requirements
  • Work with technical/program managers and project stakeholders for assigned projects to develop an accurate timeline/project schedule
  • Work with the technical/program managers and team members to define all costs associated with assigned projects
  • Develop measures to determine project quality for all assigned projects
  • Work closely with technical/program, managers to select team members for all assigned projects
  • Define communications needs for all team members, technical/program managers, and all other stakeholders.
  • Collaborate with the technical/program managers and stakeholders for all assigned projects to define all project risks, risk analysis, and appropriate risk responses.
  • Define all procurements and accurate pricing associated with assigned projects and advise the technical/program managers.
  • Work closely with the technical/program managers to plan stakeholder engagement

Deliverables:

  • For all assigned projects:
  • Project Management Plan and working documents
  • Project Scope. work breakdown structure and working documents
  • Project timeline and working documents
  • Project Budget and working documents
  • Quality measures and working documents
  • Project team organizational structure and working documents
  • Project Communications Plan and working documents
  • Project Risk Management Plan and working documents
  • Project procurement recommendations and working documents
  • Project stakeholder engagement plan and working documents

Execute Process Group
Tasks:

  • Work with technical/program managers and project team for all assigned projects to execute project work, team activities, communications, high quality standards, risk management, and stakeholder engagement
  • Work with technical/program managers to timely advise of project procurements

Deliverables:

  • For all assigned projects:
  • Project status reports as requested
  • Project presentations as requested
  • Technical/program manager reports as requested
  • Entries into DoIT’s Change Management Portal as needed for all assigned projects
  • Product architectural documents associated with any assigned projects
  • Product database or other design documents associated with assigned projects
  • Product test plan results associated with assigned projects
  • Stage-gate sign-offs

Monitoring and Controlling Process Group
Tasks:

Work with technical/program managers to monitor and control work for all assigned projects
Advise technical/program managers of any change in project scope of work for all assigned projects
Deliverables:

  • For all assigned projects:
  • Interim Project status reports as needed
  • Monitoring and Controlling Process Group

Tasks:

Collaborate with technical/program managers to close out assigned projects as needed
Deliverables:

  • For all assigned projects that are closed out:
  • Stakeholder/project sign-off documents
  • Project lessons learned and working documents
  • Knowledge-base articles and working documents
  • Product return-on-investment measures and any recorded results associated with any assigned projects
  • Product help documents associated with any assigned projects

Software Developer

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Woodbridge, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

The contractor will perform the following tasks and produce the following deliverables: 

Support for a legacy Clerk of Court application
Tasks:

  • Coordinate with EWAS and the Court staff to analyze/reverse engineer the legacy application’s data following observation of its use
  • Research products that can be used for viewing the legacy application’s data
  • Assist with gathering and documenting requirements
  • Collaborate with EWAS to develop an application using a selected viewing product, either as a client/server or web application that will perform the following:
  • Search legacy data using multiple search criteria
  • View legacy data
  • Print legacy data
  • Coordinate testing of the end application
  • Coordinate/participate in documentation of the application

Deliverables:

  • Completed viewer application with no obvious errors following testing
  • Application documentation to include traceability matrix to requirements
  • Any working documentation including product research

Assist with server patching
Tasks:

  • Collaborate with EWAS staff to apply and test (access to web sites) OS patches to servers for May, June, July, and August
  • Possibly collaborate with team to develop test scripts for testing websites once patches have been applied
  • Deliverables:
  • Patching test results
  • Documentation of any developed test scripts
  • Assist with other application development

Tasks:

  • Coordinate with EWAS to review functional/technical requirements or meet with agencies to develop functional requirements and EWAS to develop technical requirements
  • Collaborate with EWAS to determine appropriate product solutions
  • Develop an application using the selected solution
  • Coordinate testing of the end application
  • Coordinate/participate in documentation of the application

Deliverables:

  • Completed viewer application with no obvious errors following testing
  • Application documentation
  • Any working documentation including product research

Senior Project Manager

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Woodbridge, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC seeking a Project Manager to support Process Management Oversight Project for a 4+ Month Engagement.

Client now has a newly formed Process Management Oversight (PMO) office that includes administration of all technology projects while following the Project Management Institute processes and knowledge areas. Projects may be initiated from any or combinations of the County’s approximately 35 agencies supported by DoIT. Agencies generally fall into four functional areas: General Government (Finance/Accounting/Payroll, Human Resources, EEO, and other internal services, Community Development (land/building development plans, permits, and code enforcement), Human Services (Social Services, Community Services, Area Agency on Aging, etc.), and Public Safety (Police, Fire, Sheriff, Adult Detention Center, etc.) There is currently one technical/program manager with oversight of each functional area.Each technical/program manager also leads a team of developers ranging in size from four to seven (excluding additional contract assistance). The Business Applications Support division of DoIT supports approximately over 130 business applications and at least twenty medium to large projects annually through development and operational support. Contract project managers are expected to work in collaboration with the Business Applications and Customer Service/Business division chiefs and the technical managers for each County functional area.

Initiation Process Group
Tasks:

  • Work with functional area technical/program managers to identify the project stakeholders and all of the information needed on DoIT’s Project Information Form (also serving as the Project Charter)

Deliverables:

  • The Project Information Form for all assign projects
  • Any working documents contributing to the development of a Project Information Form

Planning Process Group
Tasks:

  • Work with technical/program managers to select the best methodology for managing the project
  • Work with technical/program managers and designated team members to develop functional and technical project requirements
  • Work with technical/program managers and project stakeholders for assigned projects to develop an accurate timeline/project schedule
  • Work with the technical/program managers and team members to define all costs associated with assigned projects
  • Develop measures to determine project quality for all assigned projects
  • Work closely with technical/program, managers to select team members for all assigned projects
  • Define communications needs for all team members, technical/program managers, and all other stakeholders.
  • Collaborate with the technical/program managers and stakeholders for all assigned projects to define all project risks, risk analysis, and appropriate risk responses.
  • Define all procurements and accurate pricing associated with assigned projects and advise the technical/program managers.
  • Work closely with the technical/program managers to plan stakeholder engagement

Deliverables:

  • For all assigned projects:
  • Project Management Plan and working documents
  • Project Scope. work breakdown structure and working documents
  • Project timeline and working documents
  • Project Budget and working documents
  • Quality measures and working documents
  • Project team organizational structure and working documents
  • Project Communications Plan and working documents
  • Project Risk Management Plan and working documents
  • Project procurement recommendations and working documents
  • Project stakeholder engagement plan and working documents

Execute Process Group
Tasks:

  • Work with technical/program managers and project team for all assigned projects to execute project work, team activities, communications, high quality standards, risk management, and stakeholder engagement
  • Work with technical/program managers to timely advise of project procurements

Deliverables:

  • For all assigned projects:
  • Project status reports as requested
  • Project presentations as requested
  • Technical/program manager reports as requested
  • Entries into DoIT’s Change Management Portal as needed for all assigned projects
  • Product architectural documents associated with any assigned projects
  • Product database or other design documents associated with assigned projects
  • Product test plan results associated with assigned projects
  • Stage-gate sign-offs

Monitoring and Controlling Process Group
Tasks:

Work with technical/program managers to monitor and control work for all assigned projects
Advise technical/program managers of any change in project scope of work for all assigned projects
Deliverables:

  • For all assigned projects:
  • Interim Project status reports as needed
  • Monitoring and Controlling Process Group

Tasks:

Collaborate with technical/program managers to close out assigned projects as needed
Deliverables:

  • For all assigned projects that are closed out:
  • Stakeholder/project sign-off documents
  • Project lessons learned and working documents
  • Knowledge-base articles and working documents
  • Product return-on-investment measures and any recorded results associated with any assigned projects
  • Product help documents associated with any assigned projects

Senior Network Engineer

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Richmond, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

Responsibilities

  • Senior Network Engineer Accountabilities
  • Provide expert guidance to the business and customers to get best benefit from supported applications.
  • Provide general oversight for the development of highly appropriate, tightly integrated, consistently available, secure, flexible, and fault-tolerant systems.
  • Liaison with product vendors relating to defects in software/hardware supported by the Network Services team, and active management of these defects (including the development of temporary fixes) through to resolution.
  • Responsible for internetworking, wide-area network segments, and wireless infrastructure (wiring, switches, routers, gateways, and protocols).
  • Routinely maintain and support IT secÜrity devices, hardware, and software including ASA firewalls, Sourcefire IDS/IPS, Trend Micro Anti-Malware, and Cisco Identity Services Engine (ISE) to include independent upgrades.
  • Routinely troubleshoot and remediate issues with Network Address Translation (NAT). Monitor and control infrastructure performance in the areas of response, throughput, and availability.
  • Regularly analyze Active Directory Group Policy, Active Directory structure, DHCP, and DNS.
  • Regularly analyze network traffic to maintain network availability, stability, and throughput. Identify solutions through constant interfacing with appropriate management levels, clients, departments, and vendor organizations to ensure a cost-effective and efficient infrastructure environment is available to provide the processing power essential to department operations.October 2, 2014
  • Has frequent interactions with customers and must be effective in interpersonal communication and problem solving. Adheres to standards in resolving problems. Follows through on resolution with users.
  • Lead and complete maintenance on network infrastructure devices to include security hardening, code updates, firmware updates, and hardware replacements.
  • Develop firewall rules and provide analysis on attempted intrusion events.
  • Plan, design, manage, and lead implementation of new or replacement network infrastructure devices (router, voice gateway, etc).
  • Serve as lead technical resource for server replacement, server maintenance, server build outs, and Quality Assurance measures.

 
Systems Analysis

  • Ensure that Network Infrastructure supports VHDA processes and policies.
  • Maintain current knowledge of new developments in Technology as it relates to VHDA, evaluating these, and making recommendations for implementation to the Network Services Manager. Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop.
  • Maintain high service levels for the user community, and establish a method to easily compare the installation performance against established performance objectives.
  • Provide accurate and creative solutions to user problems of complex nature to ensure user productivity. Work closely with all support groups to ensure system integration.
  • Identify information security risks that affect VHDA and report to Network Operations Manager.
  • Information Security
  • Develop the organizational understanding to manage information security risk to systems, assets, data, and capabilities and provide recommendations.
  • Understand the business context, the resources that support critical functions and the related information security risks.
  • Assist developing and implement the appropriate safeguards to ensure delivery of critical infrastructure services that is right-sized for VHDA.
  • Assist developing and implement the appropriate activities to maintain plans for resilience and to restore any capabilities or services that were impaired due to an information security event.
  • Systems Support
  • Assist with the planning and project management of system upgrades, including documentation and communication with ITS colleagues.
  • Respond to enquiries received through the Service Desk, undertaking diagnosis of IT related problems and providing solutions.
  • Ensure customers are advised of progress relating to installations or maintenance, including negotiating new timeframes as required.
  • Order resources and equipment as required supporting installation programs and the on-going maintenance of hardware and software.
  • Quality Control
  • Produce documentation relating to implementation and performance standards and ensuring ongoing currency and relevance of these standards.
  • Provide network quality of service and filtering recommendations to management to help ensure available and stable network performance.
  • Performance
  • Maintain a thorough working knowledge of tools available at VHDA to manage systems and to maximize integration with other systems.
  • Liaise with colleagues to coordinate and develop processes and initiatives that integrate other systems.
  • Work with colleagues to develop and implement system improvements, where needed. Continually self-assess and review own performance outcomes and achievements and ensure that action is taken to address non-delivery on agreed outcomes or commitments. Completing projects and tasks independently and with limited direct supervision.
  • Capability Model behaviors that encourage whole organization collaboration and learning, for the purpose of increasing synergies and maximizing effectiveness.
  • Take accountability for working with your manager to ensure your capability and skills are being continuously developed to increase your professional standing and the value you can add to VHDA and its customers.
  • Partnership with Customers e Collaborate with your manager and demonstrate leadership to the Network Services team to ensure the team works effectively with other groups in a way that ensures both internal customer needs and those of external agencies are understood and met.
  • Acting as a consultant to other departments regarding infrastructure design and support.
  • Continuous Improvement
  • Ensure you draw to the attention of your manager any process, systems or personnel issues which prevent the team from delivering high levels of customer satisfaction.
  • Monitoring the development of new standards with TCP/IP and other networking technologies with particular attention to the impact on the VHDA networking environment.
  • Finance and Budget
  • Supporting the Manager to facilitate budget planning and monitoring.
  • Facilitate business case development to ensure the provision of adequate budget.
  • Reporting and Evaluation
  • Report on a regular basis to the manager, user groups and other parties and agencies as required.

Secondary

  • Research and specify hardware for replacement. Configure and implement replacements.
  • Maintain and support VPN infrastructure.
  • Implement, Support, and Maintain Windows and Linux servers as well as other Datacenter related equipment. Uses a high degree of patience and problem management techniques to solve problems.
  • Support and maintain all aspects of Unified Communications infrastructure from desk phones to edge-video to Linux appliances for Call Manager, Contact Center, and Unity. This also includes voice switch stacks and voice gateways. Provide support to Telecom Analyst for large tasks. Serve as backup resource for day to day voice operations. Serve as lead for large projects such as voice gateway replacement and SIP implementation.
  • Provide secondary support on NetScaler load balancer.
  • Support SCCM and server patch deployment process during Datacenter Maintenance windows. Identify opportunities and implement solutions for network data collection and reporting.
  • Contribute to the establishment of standards for software/hardware implementation procedures and performance
  • Produce documentation relating to implementation and performance standards and ensuring ongoing currency and relevance of these standards
  • Aid in review of network security policies, standards, risks and resource classification
  • Contribute to the establishment of standards for software/hardware implementation procedures and performance by making recommendations to management.

Education and Experience

  • Bachelor's degree in Computer Science, Engineering, or related discipline; Master's degree is desirable.
  • Five (5) to eight (8) years of related experience in infrastructure/network environments performing network engineering (hardware and software), and designing, planning, and implementing LANs and WANs using the latest technology.
  • Certified MCITP, MCTS (Network Infrastructure, Active Directory) highly desirable.
  • Certified Network Engineer (CCNA, CCNP) or similar credentials highly desirable. IT related project management experience highly desirable.
  • WAN/LAN knowledge/skills, including from among the following:
  • OS/appIications: Microsoft Windows, Exchange, Cisco IOS, Linux, and VMWare Desktop: Microsoft Outlook, Internet Explorer, Visual Basic, Symantec Antivirus, Microsoft Office Suite, etc.
  • Client/server: Microsoft Server, Unix, Internet, intranet, SQL, Citrix
  • Network: Frame relay, BGP, EIGRP, MPLS, Ethernet layer 2 and 3, TCP/IP, SNMP, SMTP, SMB, SAMBA, IP, GRE, ATM, DNS, DHCP, WINS, VPN, 802.2, 802.3, 802.1 1, HTTP, HTTPS, FTP, SSL, TLS, and syslog
  •  WAN/LAN management suites: Cisco Prime Infrastructure, Cisco Identify Services
  • Engine, Orion, Netflow, Cisco LMS, MS Systems Center Operations Manager
  • Systems: Cisco ASA, Cisco routers, Cisco switches, Cisco Intrusion Prevention, Cisco Wireless LAN Controllers, Cisco Wireless Control Server, Cisco TACACS+/RADIUS, VMware SRM (Site Recovery Manager) and Websense URL Filtering.
  • Other: Utilities for Networks and OSS, HIDS, NIDS, Nmap, Nessus, Acunetix Web Vulnerability Scanner, protocol analyzers, VB Script, Active Directory, Quest monitoring, auditing and reporting tools, 3DES, AES, SHA, MD5, Kiwi Syslog, Kiwi Cat Tools, etc.

Proposal Coordinator

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Reston, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

We are seeking a Proposal Coordinator with Skills to lead all aspects of task order proposal development, including but not limited to: content/layout planning, kick-off meeting, schedule management, writing packages, action/issue tracking, proposal structure, compliance oversight, review team coordination, and production oversight and desktop publishing.

Responsibilities:

  • Provide critical leadership from early capture strategy development through the post-submission phases of the proposal. The Capture/Task Order Proposals Manager will formulate, communicate, and implement an integrated capture and proposal strategy that provides customers with a clear and defendable justification for selecting CTEC
  • Intelligently applies CTEC’s Proposal Development Process to create compliant, high scoring proposals. Effectively tailors the process to accommodate quick-turn responses.
  • Typically leads two proposal responses concurrently.
  • Provides proposal support under various BPA/GWAC/MAC/IDIQ contracts.
  • Facilitates weekly/daily stand-up calls and data calls when teaming with other partner companies is involved.
  • Reviews responses (including content and graphics) iteratively to drive development of high-quality proposals ensuring responsiveness to requirements, thoroughness, accuracy, consistency, quality and effective design and layout.
  • Creates the proposal outline based on task order requirements and meaningfully contributes to solution and win-theme development in concert with business development, capture management, program management, and Group leadership.
  • Assists in the development and refinement of repeatable templates, and standardized processes to streamline task order proposal development.
  • Works collaboratively with capture management, program management, and subject matter experts to refine proposal sections to ensure compliance, consistency, and reflection of win strategies.
  • Responsible for a compliant proposal product in response to requirements.
  • Responsible for confirming customer receipt of proposal in advance of submission deadlines

Requirements and Responsibilities:

  • Bachelor’s degree in related field or equivalent experience
  • Min 3 years of Desktop Publishing
  • Demonstrated ability to lead and collaborate with a diverse team of professionals
  • Strong time management skills and ability to work efficiently in a fast-paced environment with multiple deadlines and changing priorities
  • Strong attention to detail and ability to produce high-quality material
  • Excellent organizational, written and verbal communication skills
  • Dynamic interpersonal skills to interact with all levels of staff and management

Program Manager

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Richmond, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

The Program Manager (PM) is the person with the responsibility and authority to manage multiple projects within a program.  The PM is responsible for the overall success of the program and related projects.  This includes a number of standard “best practice” activities, which the PM must lead or perform or maintain oversight of.  The PM is held accountable for oversight of the entire program and project teams under the program.  The PM must maintain the project management process with a high level of reliability and speed.

Accountability and Areas of Oversight:

  • Ensure all projects under the program contain the required documentation, (scope, charter, project plans, interdependency schedule, etc)
  • Communication and Cross-Functional Contributions
  • Successful progress of the programs and projects
  • Risk Management and escalation as appropriate
  • Ensuring highest quality
  • Develop, communicate, update and execute project plans.
  • Supervise assigned project staff.
  • Supervise development of systems design and program code to specifications.
  • Maintain productive working relationships with end-users and other IT functions
  • Create and maintain all project documentation to include Sponsor updates, dashboard updates, project plans, risk registers, etc.
  • Manages, monitors, and coordinates IT and business projects.
  • Reports on project progress with the project management tools.
  • Monitors project resource allocations.
  • Performs special projects upon request.
  • Provides consultation and assistance with project management.
  • Requires analysis, gathering of facts, and preliminary study of project information.
  • Ensure scope is documented and all involved processes are documented end-to-end. 

Job Contacts:

  • Within the PMO, routine contact is required with all PMO Members and with respectively assigned Project Teams.
  • Within Information Technology, routine contact is required with managers at all levels, as well as resources assigned to Project Teams.
  • Within the business units, routine contact is required with managers at all levels, as well as resources assigned to Project Teams.

Program Manager (ePMO IT)

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Richmond, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

Client's ePMO (Enterprise Project Management Office) is looking for a dynamic individual to plan, direct and coordinate activities of a several programs ensuring that objectives of projects are accomplished within prescribed time frames and funding parameters. The PM will manage their program and related projects by the defined “Iron Triangle” of the PM practice; Schedule, Scope and Cost.

The ideal candidate will be proficient in project planning, organizing, team motivation and delegation as well as budgeting and data analysis. Must possess excellent written, verbal and interpersonal communication skills along with demonstrated organizational skills, documentation skills and attention to detail. The ability to manage others through teamwork is required. Must possess understanding of, and experience with, related business and development processes. The candidate should be goal/results oriented, self-directed and need minimal direction. Must have excellent time management skills and the ability to work with tight deadlines in an ever-changing environment. Ideal candidate will have the ability to operate effectively in new environments and with new processes and to collaborate as a strong team member in a fast-paced environment. Must possess the ability to quickly identify high-influence stakeholders and enlist their support. Must possess strong conflict resolution skills. Should be able to integrate information from multiple sources in order to anticipate issues and come up with solutions to resolve the problem.. Must possess strong skills in aggregating data into coherent recommendations for consideration by executive management, and the skill to drive management towards decisions. The candidate should exhibit the capacity to influence individuals at all levels in different departments, including senior management. A high degree of commitment, flexibility, self-motivation, self-confidence, assertiveness and high tolerance of ambiguity are required.

Knowledge/Skill Requirement:

  • BA / BS in Project Management practice or equivalent working experience required.
  • PMP certification required and a minimum of 5-7 years experience as a
  • Project Manager.
  • Previous experience managing multi-year enterprise programs strongly preferred. Skills in MS Project Professional; MS Project Server preferred.
  • Previous experience with client-facing roles required.
  • Excellent written and verbal communication skills, including active listening skills.
  • Excellent ability to think and respond quickly and effectively to unfamiliar subjects or scenarios, including through asking relevant questions and conducting appropriate research.
  • Excellent relationship-building and negotiation skills.
  • Excellent organizational skills.
  • Excellent writing skills and adept at writing policies and procedures and adhering to style guides.
  • Effective ability to find pertinent information online or through other references.
  • Effective problem solving skills.
  • Ability to communicate and interact effectively at all layers of the organization.
  • Experience working in a mortgage or financial organization is preferred.
  • Adept at using multiple facilitation and inquiry methods and techniques when working with users and SME's in the business.
  • Inquisitive nature and demonstrated strength in collaborating with business users at all levels in the organization.
  • Proficiency in researching best practices/processes compared to industry.

Program Manager (ePMO Construction Management)

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Richmond, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

We are currently seeking a Program Manager contractor to assist us in our Enterprise Project Management Office at our Belvidere Street location.  The duties/responsibilities and knowledge and skills are listed below.

Position Description:
Client's ePMO (Enterprise Project Management Office) is looking for a dynamic individual to plan, direct and coordinate activities of a physical infrastructure program ensuring that objectives of projects are accomplished within prescribed timeframes and funding parameters.  The PM will manage their program and related projects by the defined “Iron Triangle” of the PM practice; Schedule, Scope and Cost.

Duties and Responsibilities: 
The ideal candidate will be proficient in project planning, organizing, team motivation and delegation as well as budgeting and data analysis.  Must possess excellent written, verbal and interpersonal communication skills along with demonstrated organizational skills, documentation skills and attention to detail.  The ability to manage others through teamwork is required.  Must possess understanding of, and experience with, related business and development processes.  The candidate should be goal/results oriented, self-directed and need minimal direction.  Must have excellent time management skills and the ability to work with tight deadlines in an ever-changing environment.  Ideal candidate will have the ability to operate effectively in new environments and with new processes and to collaborate as a strong team member in a fast-paced environment. Must possess the ability to quickly identify high-influence stakeholders and enlist their support. Must possess strong conflict resolution skills.

Should be able to integrate information from multiple sources in order to anticipate issues and come up with solutions to resolve the problem..  Must possess strong skills in aggregating data into coherent recommendations for consideration by executive management, and the skill to drive management towards decisions.  The candidate should exhibit the capacity to influence individuals at all levels in different departments, including senior management.  A high degree of commitment, flexibility, self-motivation, self-confidence, assertiveness and high tolerance of ambiguity are required.

Knowledge and Skills: 
BA / BS in Project Management practice or equivalent working experience required.  PMP certification required and a minimum of 5-7 years experience as a Project Manager.  Previous experience managing physical infrastructure projects such as large-scale building construction strongly preferred.  Skills in MS Project Professional; MS Project Server preferred.

Previous experience with client-facing roles required.

Monitoring Engineer

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Greenbelt, MD

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC is seeking a Monitoring Engineer for the Decennial Services Program

Position Description :

The Monitoring Engineer will primarily be responsible for the overall monitoring, maintenance of the Network Operations Center. They are the first point of contact responsible for reactively monitoring customer data networks and providing fault isolation, and remote troubleshooting.

Responsibilities:

The Monitoring Engineer is expected to provide monitoring, alerting, and reporting capabilities to the data center and ensure your physical and virtual server-based applications achieve peak performance. The Monitoring Engineer solutions needs to help develop strategy to discover the enterprise applications that reside in your data center and deliver the visibility you need into application performance and the underlying operating systems and servers they run on. 

  • Provide overall monitoring to all physical and remote locations as part of the 2020 Census, including:
    • Bowie Computer Center
    • Regional Census Centers (RCC)
    • Area Census Offices (ACO)
    • Puerto Rico Census Area Office
    • Other designated locations as necessary
  • Monitor the responsiveness and availability of critical websites and web applications  from the end-user perspective
  • Monitor, alert and report on the health and performance of your  data center applications and servers
  • Monitor, alert and report on the health and performance of your  data center applications and servers
  • Track applications’ availability  across your physical and virtual infrastructure with built-in alerting and instant notification of issues
  • Gain deep visibility into the physical and virtual platforms that are hosting applications
  • Simulate and measure  Quality of Experience (QoE)  for popular applications
  • Monitor, alert, and report on the health and performance of all the physical and virtual servers in your data center
  • Simplify data center consolidation by performing physical and virtual server consolidation
  • Monitor, diagnose, and manage a host of different datacenter network technologies from Fibre Channel and Ethernet connectivity, to proprietary architectures such as Cisco’s Unified Computing System (UCS), to virtual switching and servers
  • Monitor the health and performance of your data center’s physical and virtual network infrastructure
  • Continually evolve the organization to support the needs of the corporation.
  • Works site/device down issues and escalates to appropriate functional groups when needed.
  • Escalate competitive or service related issues to inside sales team or management when appropriate.
  • Communicates changes and outages to appropriate stakeholders.
  • Ensures efficiency and conformity in operation through effective communication with all staff.
  • Participates in Corporate continuous improvement initiatives to enhance client service, efficiency, and profitability.
  • Participates in selected corporate meetings, conferences, conference calls, and planning.
  • Lead selected corporate meetings, conferences, conference calls, and planning as required

Preferred Qualifications for Position Include:

  • LAN/WAN experience is a plus
  • One of the following technical certification are required:  CCNA, Network +,  SCP Certification or any other Continuous Monitoring and Security Operations training
  • 4 years’ experience with demonstrated technical proficiency in Infoblox DNS/DHCP, BIND, Microsoft DNS
  • Proficiency with Microsoft Windows (XP, Vista or Windows 7/8), Macintosh, Adobe Acrobat. PC hardware and Microsoft Office Suite applications.

Monitoring tools:

SolarWinds – Orion Network Performance Monitor

Required Skills:

  • Proficient knowledge Experienced knowledge of LAN and WAN networks, TCPIP networking, DNS, DHCP and HTTP
  • A high-level understanding of multi-tiered application traffic flow, server load balancing, global load balancing, and firewalls 
  • Customer Service or call center experience
  • Experience with ticketing tracking tool
  • Familiarity with ITIL, industry standard network management tools, and common application traffic flow Understands AD structures, Global Policies (GPOs), User permissions​
  • Extensive knowledge of Windows 7 — 10 and Server 2003 - 2012 R2
  • Strong engineering skills in Windows server and desktop infrastructures
  • Enterprise Management (SCCM, WSUS, Admin Studio)
  • Exchange, SharePoint, Active Directory,
  • Hardware, virtualization, and enterprise storage skills
  • Excellent written and verbal communication skills
  • Ability to plan, prioritize, organize, schedule and execute assignments
  • Strong analytical skills, with strong problem-solving capability
  • Excellent interpersonal, presentation and communication skills
  • Ability to work independently and as a member of a team
  • Ability to lead moderately complex initiatives and solutions
  • Knowledge of cloud infrastructure environments such as Amazon AWS Processes
  • Experience identifying project milestones, phases, and elements; forming project teams; and establishing project budgets.
  • Experience tracking project activity; resolving problems; publishing progress reports; recommending actions.
  • Experience preparing technical reports by collecting, analysing, and summarizing information and trends.
  • Demonstrated professional and technical knowledge through participation at educational workshops; understanding of current professional publications; and evidence of established/robust personal networks
  • Organizational Skills: Can plan and prioritize work, both their own and that of project team. Follows tasks to their logical conclusion and makes sure work is performed to the right standard. Good attention to detail.
  • Team Work: Able to enthuse and maintain team interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way. Ability to influence others and move an effort toward a common vision or goal.
  • Leadership: Vision and drive to set the standard for your team and the support to enable team success. Able to work effectively at all levels in the organization.
  • Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas applicable to the audience and context. Excellent active listening skills.
  • Quantitative Management: Ability to determine and track process measures to deliver process effectiveness and efficiency.
  • Problem Solving: Natural inclination for planning strategy and tactics. Ability to analyse problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions.
  • Results oriented: Able to drive things forward regardless of personal interest in the task.

Instructional Designer (CBP Clearance required)

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Pennsylvania Ave NW, Washington DC

Security Clearances Need: CBP Clearance Required

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC is seeking an Instructional Designer/Trainer for a CBP Project.

Duration: 1 Year

Travel: Approximately 25% travel

Description:

The Customs and Border Protection (CBP) Revenue Modernization Team is seeking an instructional designer to design, develop and deliver training to support several of its Revenue Modernization initiatives.

Responsibilities

  • Assess training needs and contribute to the development of Change Management and Training strategies and plans
  • Manage and execute training plans
  • Develop training courseware and materials
  • Set up and manage training environment and data
  • Plan and coordinate training logistics (e.g., schedules, venues)
  • Track training enrollments and completions
  • Deliver training in person and via webinar
  • Assess training effectiveness and plan remediation to address gaps
  • Assist with communications

Requirements

  • Proven experience as an instructional designer and trainer
  • Strong interpersonal and communication skills
  • Ability to work both independently and as part of a team
  • Strong information technology skills
  • Proficiency in MS Office
  • Experience with Adobe Connect, Camtasia or Lectora is a plus
  • Finance background desired
  • BS degree in Instructional Design, Adult Education, Finance, Business or related field is preferred

FISMA Project Manager

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: E St NW, Washington, DC

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC currently seeking a Project Manager for Government Agency.

Description: 
The Project Manager shall manage and oversee projects covered under this acquisition to include developing project plans and schedules showing the milestones for deliverables, providing project status updates to the Government, and delivering project artifacts and information on time. The Project Manager is responsible for overseeing project personnel and maintain project cost, schedule and performance data and for the overall direction, coordination, implementation, execution, control, and completion of specific projects. The Project Manager also ensures consistency with desired strategy, commitments, and goals.

The Project Manager is ultimately responsible for the performance  for all deliverables as well as management of related tasks. The Project Manager shall be responsible for effective project execution using an agile methodology approach and process. In addition, the Project Manager shall ensure that all documentation and artifacts, to include software code, adhere to Agency Information Technology Systems Manager (ITSM) standards.

Target Qualifications: 
Project Management Professional (PMP) certification and 12 or more years of extensive experience in leading and managing complex IT projects.

PM shall manage and work closely the technical security architect role, updating
design documents and instructional materials for non-security focused teams, detailing technical
solutions and processes for security incident monitoring, audit and logging procedures for
enhancing the client’s infrastructure security (firewalls, servers, applications, anti-spam/antispyware
tools, forensic integrity checking, encryption, key management tools, etc.).

Job Type: Full-time

Desktop Support Analyst

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Richmond, VA

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

We are currently seeking a Desktop Support Analyst contractor to assist us in our Information Technology Services Division at our Belvidere Street location.  The duties/responsibilities and knowledge and skills are listed below.  

Duties/Responsibilities: 

Work assigned incident and service request tickets for desktop hardware, desktop software, etc. Answer Service Central phone calls, create incident and service request tickets, monitor Service Central inbox. First Call Resolution to include resetting passwords, update Outlook distribution lists, etc.

Knowledge/Skill Requirement: 

IT Help Desk experience., taking phone calls, creating and updating tickets, building computers in enterprise environment, SCCM software experience, Windows 7 & 10.

Schedule:

  • 7:30 PM – 4:30 PM:  Tentative duration of assignment—until September 2018

Cognos Developer (CBP Clearance Required)

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: L St, Washinton, DC

Security Clearances Need: CBP Clearance Required

APPLY TO: CTEC Job Opportunities

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

CTEC is currently looking for a Cognos 10 Developer

Requires a demonstrated background in database methodologies and programming/ implementations of IBM Cognos 10 or higher. The selectee will prepare solutions to users' problems and determine the technical and operational feasibility of their solutions. The selectee will do this by collecting user requirements and turning them into a set of functional specifications for metadata model development. The selectee will be responsible for working with clients to create and maintain reports, power cubes, and dashboards. The selectee may also encode, test, and debug programs or user-defined modifications to existing systems. It is desired that candidates have six or more years of progressively more complex assignments demonstrating experience across the range of activities, such as:

  • Conferring with clients regarding the nature of their information processing or computation needs.
  • Consulting with management to ensure agreement on tactical and strategic objectives for reporting/analysis products.
  • Developing, documenting and revising test procedures for reporting/analysis products.
  • Designing mappings for data capture, staging, cleansing, transforming, loading, and auditing
  • Using Metric Studio to develop KPIs, executive dashboards, scorecards and reporting (from relational, dimensional, and OLAP data sources) is considered a plus.
  • Gathering user requirements and turning them into system specifications/requirements for coding.
  • Familiarity with RDBMS concepts
  • Translating user requirements into creating/maintaining IBM Cognos 10 or higher models, cubes, reports, dashboards, and portals using the following IBM Cognos tools:
  • Report Studio
  • Analysis Studio
  • Query Studio
  • Business Insight
  • Transformer
  • Provide staff and users with assistance solving IBM Cognos 10 or higher related problems

Capture/ Task Order Proposal Manager

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Reston, Virginia

APPLY TO: HR@ctec-corp.com

 

Job Overview

CTEC is seeking a Capture/ Task Order Proposals Manager, to lead all aspects of task order proposal development, including but not limited to: content/layout planning, kick-off meeting, schedule management, writing packages, action/issue tracking, proposal structure, compliance oversight, review team coordination, and production oversight.

 

Job Duties and Responsibilities

  • Provide critical leadership from early capture strategy development through the post-submission phases of the proposal. The Capture/Task Order Proposals Manager will formulate, communicate, and implement an integrated capture and proposal strategy that provides customers with a clear and defendable justification for selecting CTEC.
  • Intelligently applies CTEC’s Proposal Development Process to create compliant, high scoring proposals. Effectively tailors the process to accommodate quick-turn responses.
  • Typically leads two proposal responses concurrently.
  • Provides proposal support under various BPA/GWAC/MAC/IDIQ contracts.
  • Facilitates weekly/daily stand-up calls and data calls when teaming with other partner companies is involved.
  • Reviews responses (including content and graphics) iteratively to drive development of high-quality proposals ensuring responsiveness to requirements, thoroughness, accuracy, consistency, quality and effective design and layout.
  • Creates the proposal outline based on task order requirements and meaningfully contributes to solution and win-theme development in concert with business development, capture management, program management, and Group leadership.
  • Assists in the development and refinement of repeatable templates, and standardized processes to streamline task order proposal development.
  • Works collaboratively with capture management, program management, and subject matter experts to refine proposal sections to ensure compliance, consistency, and reflection of win strategies.
  • Responsible for a compliant proposal product in response to requirements.
  • Responsible for confirming customer receipt of proposal in advance of submission deadlines.

Required Skills

  • Bachelor’s degree in related field or equivalent experience.
  • Minimum five years of capture/proposal management experience.
  • Demonstrated ability to lead and collaborate with a diverse team of professionals.
  • Strong time management skills and ability to work efficiently in a fast-paced environment with multiple deadlines and changing priorities.
  • Strong attention to detail and ability to produce high-quality material.
  • Excellent organizational, written and verbal communication skills.
  • Dynamic interpersonal skills to interact with all levels of staff and management.

 

Citizens or Permanent Residents are only allowed to apply.

Business Process Analyst

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Woodbridge, VA

APPLY TO: CTEC Job Opportunities

  1. Credible Mobile Application
    1. Using the available instructions set up the Credible Mobile application and test it.
    2. Develop step by step cheat sheets to be provided to clinical staff who will participate in a pilot use of the Credible Mobile app.
    3. Train the clinical staff in the pilot program on using Credible Mobile.
    4. The main processing in using the mobile app are:
      1. Downloading the scheduled appts / documents
      2. Working on a disconnected device to complete the appt / documents
      3. Syncing with Credible when a connection is available
      4. Dealing with orphaned appts / documents where no match is found in Credible
      5. Support the pilot staff and roll out Credible Mobile to additional staff
    5. Timeline:
      1. Week one : Become familiar with Credible Mobile and write up cheat sheets
      2. Week two : Meet with pilot staff (6 users) to provide training and get them started using mobile. Revise documentation as needed.
      3. Week three : Be available to support the pilot staff as needed. Revise documentation as needed. Begin training of additional staff (12 users)
      4. Week four : Complete roll out Credible Mobile to additional staff (12 users)
  2. S-Fax Set up and pilot with Emergency Services 
    1. Set up the S-Fax system for use by Emergency Services. Most of the set up will be setting up access to the portal allowing staff to send and receive electronic faxes. The will involve assigning login accounts and attaching them to phone lines.
    2. Write up step by step simple instructions for the end users.
    3. Train ES staff (6 users in pilot) on using S-Fax
    4. Support the pilot and update documentation as needed.
    5. Timeline:
      1. Week one – set up user accounts / phone lines for ES pilot (6 users). Write up step by step instructions. Train users and monitor and document use (number of pages sent / received)
      2. Week two – update documentation and roll out to a larger group of ES users (10 users)​ 
  3. S-Fax set up and pilot for records rooms
    1. Set up the S-Fax system for the records rooms at Sudley and Ferlazzo. There will be a total of 6 users and 2 phone lines. 
    2. Train staff (6 users in pilot) on using S-Fax
    3. Support the pilot and update documentation as needed.
    4. Timeline:
      1. Week one – set up user accounts / phone lines. Train users and monitor and document use (number of pages sent / received)
  4. Virtual Interpretation Services (Set up and pilot )
    1. Learn the Virtual Interpretation Services system and write up step by step user documentation.
    2. Coordinate with internal CS staff that currently provided interpretation services so they can test and evaluate the virtual service.
    3. Train up to 3 CS clinicians on the service and have them work with our on-site interpreters for a few visits to be sure the service with working for the clinicians
    4. Timeline:                    
      1. Week one - set up and test the service coordinating with at least one onsite interpreter.
      2. Week two - roll out to at least 3 clinicians (one visit each).  Update documentation as needed
  5. Tele-Psych set up and pilot for medical staff
    1. Set up the Clocktree system for use by the medical staff. Document step by step instructions. Do a pilot of at least one doctor who would like to use the software.
    2. Timeline:
      1. Week one - set up Clocktree service and document how to use it. Work with Reimbursement / Nursing staff to determine what physical set up is required to use the video conference for billable services. Test the interface / network speed / firewall issues before setting up a test with a doctor. 
      2. Week two – coordinate with nursing / clinical staff to set up tele-psych appointments with a single doctor. For these tests, be present to make sure the doctor can log in and connect to the ‘remote’ site.  This may require more lead time to coordinate with a doctor who has a client that agrees to video conferencing. It may be that we start with urgent requests for medication refills or rapid access appointments done over the video conference rather than regular appointments.

 

Recruiting Coordinator

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Reston, Virginia

APPLY TO: HR@ctec-corp.com

 

Job Overview

CTEC is looking for a talented Recruiting Coordinator to join our team and participate in the hiring process from beginning to end. You will be responsible for attracting candidates, evaluating resumes, scheduling and conducting interviews and managing the hiring paperwork as necessary.

 

Job Duties and Responsibilities

  • Develops recruitment strategies to achieve required staffing levels.
  • Meets with managers to develop specific recruiting plans.
  • Provides information on company operations and job opportunities to potential applicants.
  • Screens and refers qualified applicants to hiring manager for interviewing. May provide initial screening to obtain work history, education, training, job skills and salary requirements.
  • Conducts reference and background checks.
  • Develops and conducts training programs for managers with a goal of improving recruiting and hiring efficiencies and reducing turnover.
  • Researches, analyzes, prepares and presents hiring and statistics.
  • Maintains records on recruiting activities as required.
  • Researches, analyzes, prepares and presents hiring and statistics.
  • Coordinates Submission and Interview Scheduling with Clients and Partners.
  • Tracks all Candidate Submissions and ensures controls Resume distribution.

Competencies

  • Communication.
  • Relationship Management.
  • Critical Evaluation.
  • Consultation.
  • Business Acumen.
  • Microsoft Skills.
  • Attention to Detail.

 

Citizens or Permanent Residents are only allowed to apply.

Business Process Analyst

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Richmond, VA

APPLY TO: CTEC Job Opportunities

 

Cybermedia Technologies, Inc. is a 100% minority-owned, small, disadvantaged company headquartered in Reston, Virginia, with a stellar reputation throughout the Washington Metropolitan Area. Founded in 1996, Cybermedia Technologies, Inc. exists to help our customers achieve the maximum return on their IT and human capital investments. Our veteran team of designers, consultants, artists, and managers is dedicated to developing training, enterprise infrastructure, and cybersecurity solutions that exceed client expectations.

Job Overview

The  Business Process Analyst (BPA) will work to ensure that business processes and supporting systems continue to meet business needs.  The BPA must be able to work collaboratively with the business areas, Audit&Risk and IT  to facilitate existing process changes to drive efficiency and effectiveness.  The BPA is a hands-on worker who will drive the creation and documentation of current state business process models including human-to-human interaction, human to system interaction and system-to-system interaction. This position will do a significant amount of work with the business to create and/or edit policies and procedures that support the business process.

The process mapping may also incorporate document content, use of business information/data, use of business rules, visual representation for the business staff and incorporate upstream/downstream process(es) and links to external organizations.  The BPA will work with the business process owner, process manager and subject matter experts (SME’s) to identify process waste such as bottlenecks and redundant tasks, control gaps and risks in the current state process(es) and will develop models of the future state process  with optimized changes and minimal impacts to other processes and/or technology systems.  The BPA will work with the Director of PE to identify recommendations for process changes, personnel resources and skills, policy, supporting procedures, goal and rule changes along with metrics to measure the impact of process changes.

Job Duties and Responsibilities

  • Business Process Models – document and map business processes uses standard Visio diagrams and Six Sigma tools.  Create current state process maps, supporting documentation, and the future state process.
  • Business Process Mapping Work Session Results – Facilitate and lead work session to elicit details about the current process and supporting policy and procedures.  Document the results using diagrams (ex: swim lane, use case diagrams, Six Sigma tools such as SIPOC, FMEA, Control Plans, Control Charts) and detail information about the process both current state and desired future state.  Include data inputs, outputs, and gaps.
  • Work with the Director of PE to identify opportunities for Business Process changes that address waste and risk opportunities and help explain to the process stakeholders how this relates back to supporting the organization goals, strategies and outcomes. Perform Root Cause Analysis of waste and risk impacts through tools such as 5 Why’s, Fishbone Diagrams, and Pareto Analysis.
  • Business Process Change Impact Assessment – working with the business area SME’s and process owners, identify process gaps and risk.  Determine upstream and downstream processes that may be impacted by changes to the current process.  Identify system impacts.  Document the desired future state for the process and create a recommended path for the process change.
  • Assist business process managers with creating policies and procedures to support current, changing and or new processes.  This will be a significant percentage of this role.
  • Assemble Change Management plans to communicate process changes to business stakeholders at all levels in the organization and increase organizational engagement.
  • Suggest process flow, people resources and skills, policy, procedures, Standard Work, Load Balancing Diagrams and other possible changes necessary to achieve the desired state.
  • Encourage and work with the process stakeholders to create metrics that will demonstrate the effectiveness/efficiency of process improvements.
  • Educate the process stakeholders on how to identify and solve process challenges through the simulation of different scenarios and analysis of performance metrics.​

Expected Deliverables

  • Business Process Diagrams and Documents for current state and future state
  • Business process change impact assessment and recommendations
  • Status reports for process engagements.
  • Appropriate Six Sigma and/or Lean Management Tools (ex: SIPOC, A3 Template)
  • Policy and Guidelines using VHDA approved templates with content input from the business.
  • Supporting procedures using VHDA approved templates with content input from the business.

Expected Deliverables​ 

  • BA/BS required in one of the following areas of Business Analysis, Business Management, Information Systems or equivalent working experience. 
  • 5 years of experience as a business process analyst. Preferred Six Sigma green belt.
  • Experience working in a mortgage or financial organization is preferred.
  • Adept at using multiple facilitation and inquiry methods and techniques when working with users and SME's in the business.
  • Knowledge and experience with Lean Management and/or Lea Six Sigma methodology and tools.
  • Inquisitive nature and demonstrated strength in collaborating with business users at all levels in the organization.
  • Proficiency in researching best practices/processes compared to industry peers.
  • Experience with defining business outcomes related to BPI and establishing future state measures/metrics.
  • Proficiency with MS Office, Visio and/or other business modeling tools and business process modeling notation (BPMN), MS SharePoint, MS O

Application Developer Level I

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Washington, District of Columbia

Security Clearance: OPM public trust clearance required (Green Card and Citizens eligible)

APPLY TO: HR@ctec-corp.com

 

CTEC has an exciting opportunity for a highly qualified Applications Developer with Java Emphasis to support the OPM in Washington, DC.

Job Overview

Responsible for the translation of a system, subsystem, program, project, or activity concept into a preliminary and detailed design, performing risk identification, analysis, and mitigation, and then integrating the various components to produce a working prototype or model of the system. The Mid-Level Engineer shall maintain, support, and enhance systems under the guidance of Retirement Systems Information Technology Project Management Office (RSITPMO) at the U.S. Office of Personnel Management. The Engineer shall apply a high level of understanding of, development and maintenance on mainframe, distributed, cloud computing systems, and web service technologies. The Engineer shall provide system analysis, design and development that support end to end activities in accordance with OPM life cycle standards.

Target Qualifications

One year of experience in an information technology environment as a Software Engineer, Computer Programmer, Enterprise Architect, Configuration Manager, or Design Engineer. Software Engineer: Responsible for designing code, structure, and assuring its implementation. Computer Programmer: Responsible for developing code. Enterprise Architect: Responsible for overall system architecture design.

Job Duties and Responsibilities

  • Design, code, test, and debug according to requirements, providing unit and integration tests as required.
  • Install applications into production environments following change control processes.
  • Work with business users to develop and implement timing and acceptance test plan to ensure that product meets customer requirements and expectations.
  • Work with end users and team members regarding training on new features, validation efforts, and bug investigations.
  • Maintain regular communication on project status with team lead, project management, and executive management.
  • Troubleshoot production problems within assigned applications software.
  • Stay current in training of the latest software and computer technology.

Required Skills

  • Hold a Bachelor of Science in Computer Engineering or Computer Science, or equivalent from a four-year college and four years related experience and/or training, or equivalent combination of both.
  • Have 1+ years in Java Development and J2EE Web design and programming.
  • Have 1+ years of SQL relational database design (MySQL). Experience with noSQL (Mongo) designs a plus.
  • Experience with XML & JSON.
  • Experience with Adobe Flex/Flash Builder & ActionScript a plus.
  • Experience with Javascript/HTML a plus.
  • Experience in UI design including, but not limited to, datagrids, filtering, drag and drop, menus, and user customization a plus.
  • Experience with Source Code tools (GIT, Jira, BitBucket/Stash, Bamboo) a plus.

 

Directly related college-level study may be substituted for experience at the rate of one academic year of study. Directly related, progressively more responsive, computer systems experience may be substituted for undergraduate and graduate degrees at the rate of nine months of experience for one academic year of study. A programming certificate from a technical or vocational school is equivalent to two years of undergraduate study or an AA/AS degree at an accredited college or university for 18 months of experience.

Citizens or Permanent Residents are only allowed to apply.

DevOps Engineer

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Rockville, Maryland

APPLY TO: HR@ctec-corp.com

CTEC has an exciting opportunity for a highly qualified DevOps Engineer to support the US Citizenship and Immigration Services - Verification Information System (USCIS–VIS) effort in Rockville, MD.

Job Duties and Responsibilities

  • Develops, enhances, and maintains an enterprise application software in an agile development environment.
  • Analyzes client requirements and designs solution using security and software best practices.
  • Documents software architecture and design.
  • Troubleshoots production problems related to software applications.
  • Performs and automates tests for smooth deployment of software to various environments.
  • Resolves problems with software and responds to suggestions for improvements and enhancement.
  • Participates in development of software user manuals and technical.

 

Security Requirements

  • Ability to attain a PUBLIC TRUST Clearance is required.

 

Required Skills

  • Working experience with Agile Practices and DevOps methodology.
  • Strong background in both Windows and Linux/Unix Administration.
  • Working experience is setting up CI/CD Pipelines.
  • Working experience in scripting Infrastructure as Code.
  • Working experience in Blue-Green Deployment technique.
  • Working experience with GitHub.
  • Working experience in configuring builds on Jenkins.
  • Experience with automation/configuration management using Chef.
  • Ability to use a wide variety of open source technologies and cloud services (experience with AWS is required).
  • Hands-on experience with scripting and markup languages (PowerShell, bash, Python, JSON, XML) and a working understanding of .Net code and packaging..
  • Knowledge of best practices and IT operations in an always-up, always-available service.

Application Developer Level III

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Rockville, Maryland

APPLY TO: HR@ctec-corp.com

CTEC has an exciting opportunity for a highly qualified Applications Developer (Level III) to support the US Citizenship and Immigration Services - Verification Information System (USCIS–VIS) effort in Rockville, MD.

Job Duties and Responsibilities

  • Architect and design new features and enhancements for a large enterprise application.
  • Develop and implement new features and enhancements using software development best practices and design patterns.
  • Research, test, build, and coordinate the conversion or integration of new products based on client requirements.
  • Troubleshoot and resolve production problems.
  • Address problems of systems integration, compatibility, and multiple platforms between online applications. Consult with project teams and end users to identify application requirements and improvements.
  • Assist in the evaluation and recommendation of application software packages, application integration and testing tools.
  • Create automated builds and deployment scripts.
  • Act as team leader on projects. Mentor, assign, and review the work of others on the development team.
  • Perform feasibility analysis on potential future projects to upper management.
  • Contribute to design documentation, team documentation, software user manuals, technical reports.

 

Security Requirements

  • Ability to attain a PUBLIC TRUST Clearance is required.
  • Must be able to obtain a DHS/USCIS EOD Suitability Clearance.

 

Required Skills

  • A Master’s Degree or higher and/or 15+ years of relevant experience required.
  • Hands-on experience building and deploying .Net and/or Java applications (UI and Web Services), unit test frameworks and statics code analysis automation.
  • Expert knowledge of the object oriented programming, design principles and testing frameworks.
  • Experience with XML, XSD, SOA, SOAP, REST, relational databases.
  • Knowledge and experience with continuous Integration/Deployment.
  • Responsive UI websites.
  • Linux and Wintel OS.
  • Strong agile/Scrum fundamentals and experience.
  • Team leadership skills.
  • Experience with scripting languages, preferably Python or Ruby.
  • Must be able to obtain a DHS/USCIS EOD Suitability Clearance.

 

Desired Skills

  • Hands-on experience building CI/CD pipelines.
  • Hands-on experience with DevOps practices and procedures for large systems with high-availability requirements.
  • GitHub Enterprise, Maven, Nexus, Jira, Chef or Puppet, CloudFormation, Jenkins or TeamCity, AWS or Azure.
  • Certified Scrum Master or related certification.

Oracle DBA Level II

Company: Cybermedia Technologies, Inc. (CTEC)

Job Locations: Rockville, Maryland

APPLY TO: HR@ctec-corp.com

CTEC has an exciting opportunity for a highly qualified Oracle DBA to support the US Citizenship and Immigration Services - Verification Information System (USCIS–VIS) effort in Rockville, MD.

Job Duties and Responsibilities

  • Perform database architecture designs and recommends solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications.
  • Monitor database performance.
  • Handle day-to-day database administration responsibilities.
  • Troubleshoot and resolve database issues.
  • Communicate with Business Analysts and customers and perform thorough analysis on all user stories and tasks.
  • Perform thorough testing on all developed code.
  • Prepare design documentations.

 

Security Requirements

  • Ability to attain a PUBLIC TRUST Clearance is required.
  • The ability to obtain and maintain a DHS/USCIS EOD Suitability Clearance.

 

Required Skills

  • An Associate’s Degree or higher and 5+ years of experience Database experience in both Oracle Administration & Architecture.
  • Expertise and good working knowledge of Database performance management principles.
  • Working knowledge of Oracle 11g database tables, views, packages, stored procedures and functions.
  • Working knowledge of Linux.
  • Working knowledge of software development lifecycle.
  • Strong interpersonal and communication skills and the ability to work in teams as well as independently.

 

Desired Skills

  • Experience working in an Agile/Scrum environment.
  • Working knowledge of Oracle 12g.
  • Relational database principles.
  • Working knowledge of software source repositories like TFS and GitHub.
  • Demonstrated knowledge and hands on experience working on Amazon Cloud (AWS).
  • Implementation experience tuning and maintaining Oracle databases on AWS.

Job Title: SRFRSA

Job Function:  Administrative

Employment Type: Full-Time (Exempt, Salary)

Job Location: Columbus, OH

Closing Date: April 22, 2018 (midnight)

APPLY TO:HR@ctec-corp.com

 

Job Overview

CTEC is seeking a qualified, trained and capable individual to serve as a Senior Family Readiness Support Assistant for the Army National Guard throughout the States and Territories. Family Readiness is a Commander’s responsibility. The ARNG SRFRSA position is designed to provide the State Family Programs Director (SFPD) with Family Readiness program support to coordinate all aspects of the Command’s Family Readiness Program. SRFRSAs assigned to the State/Territory Family Program Office will be formally supervised by the contract company, but will receive technical guidance and direction from the SFPD or their representative and the contract management team.

Duties and Responsibilities

  • Serve as Senior Family Readiness Support Assistant for Family Programs within the State/Territory/District
    • Primary point of contact for SFPD within the State/Territory
    • Work closely with Regional Manager (RM) and assigned FRSA’s to ensure compliance with all contract deliverables and administrative matters
    • Provide supervisory oversight of FRSA’s and serve as company oversight within the State/Territory
  • Provide assistance in development and implementation of Command’s Family Readiness Program to include wellbeing focus for Soldiers, families and children during all phases of the deployment cycle
  • Serve as conduit for information and coordination for family readiness, deployment, resilience and reintegration within the Command
  • Work closely with the State Family Program Director in the execution of the Family Readiness/Deployment CycleSupport Programs to ensure integration with the Family Assistance and Child and Youth programs
  • Provide training, administrative and logistical support to unit Command leadership team, the Family ReadinessGroup (volunteers) and the unit’s overall Family Readiness program as provided for by policy and guidance fromSFPD
  • Maintain and update required appointment memorandums for volunteers and Additional Duty Orders for FamilyReadiness Liaison
  • Track training requirements and completion for FRG volunteers, Family Readiness Liaisons and Command
  • Establish, maintain and update telephone trees and email distribution lists and FRG email list in accordance with command/state guidance
  • Establish, maintain and update unit FRG newsletter and/or social media page, under guidance of unit Command
  • Provide Annual Family Programs Brief for unit service-members and families (per CNGI1800.02)
  • Assist in establishing and maintaining the units Virtual Family Readiness Group (vFRG) website per Command guidance
  • Attend Command meetings per SFPD guidance to gain continuing awareness of BDE/BN command guidance/instruction on unit FRP issues/directions
  • Manage overall volunteer utilization of Joint Services Support portal, maintain and update volunteer records and hours
  • Disseminate information on resources available to Soldiers and family members promoting quality of life opportunities
  • Conduct and document training for FRG volunteers, Command team and family members using standard approved curriculum including REAL, AFTB and state specific training curriculum
  • Compile and submit required reports
  • Evaluate training effectiveness through assessments of training content
  • Complete contract, program and state required training and certifications
  • Maintain accurate, clear, timely and concise communication with Family Readiness Volunteers.

Security Requirements

Possess or be able to obtain and maintain a security clearance (Tier 1/NACI) *Current clearance preferred.

Proof of employment, background screening, and security clearance / favorable background check is required before an ID CAC will be issued authorizing access to Government computer systems.

Education and Experience Requirements

  • Associates Degree preferred, High School Diploma or Equivalent (GED), required.
  • 5 years of experience with family support programs, as well as team leadership experience and demonstrated
  • presentation, organizational and communication skills are desired.
  • The ability to work a flexible schedule to include some weekends and evenings.
  • Knowledge of the structure and operations of the Army National Guard and Military Well Being Programs.
  • Exceptional customer service—good oral and written communication skills
  • Proficiently read, write, and understand the English language
  • A valid state driver’s license
  • Proficiency in Microsoft Office, Word, Excel, Power Point and Database use experience

 

Work Environment

Government service location and 40 hours per week based on demands of the government mission; services provided at
designated locations and may require irregular hours including early mornings, evenings and weekends in support of
government mission.

Travel Requirements

Local/vicinity and long-distance travel required based on the needs of the government mission.

Job Title: Family Readiness Support Assistant (FRSA)

Job Function: Administrative

Employment Type: Full-Time, SCA Non-Exempt

Job Location: Memphis, Tennessee

Closing Date: April 20, 2018 (midnight)

APPLY TO:HR@ctec-corp.com

 

Job Overview

CTEC is seeking a qualified, trained and capable individual to serve as Family Readiness Support Assistant for Commands within the Army National Guard throughout the States and Territories. The ARNG FRSA is assigned to Commands for the purpose of maintaining the continuity and stability of the Family Readiness Groups (FRGs) as units undergo changes in volunteers and leadership. The FRSA will be formally supervised by the contract company, and will receive technical guidance at the direction of the Commander or his/her representative, the State Family Program Director (SFPD) or his/her designee and the contract management team.

 

Duties and Responsibilities

  • Provide training, administrative and logistical support to unit Command leadership team, the Family Readiness Group (volunteers) and the unit’s overall Family Readiness program as provided for by policy and guidance from SFPD.
  • Maintain and update required appointment memorandums for volunteers and Additional Duty Orders for Family Readiness Liaison.
  • Track training requirements and completion for FRG volunteers, Family Readiness Liaisons and Command.
  • Establish, maintain and update telephone trees and email distribution lists and FRG email list in accordance with command/state guidance.
  • Establish, maintain and update unit FRG newsletter and/or social media page, under guidance of unit Command.
  • Provide Annual Family Programs Brief for unit service-members and families (per CNGI1800.02).
  • Assist in establishing and maintaining the units Virtual Family Readiness Group (vFRG) website per Command guidance.
  • Attend Command meetings per SFPD guidance to gain continuing awareness of BDE/BN command guidance/instruction on unit FRP issues/directions.
  • Manage overall volunteer utilization of Joint Services Support portal, maintain and update volunteer records and hours.
  • Disseminate information on resources available to Soldiers and family members promoting quality of life opportunities.
  • Conduct and document training for FRG volunteers, Command team and family members using standard approved curriculum including REAL, AFTB and state specific training curriculum.
  • Compile and submit required reports.
  • Evaluate training effectiveness through assessments of training content.
  • Complete contract, program and state required training and certifications.
  • Maintain accurate, clear, timely and concise communication with Family Readiness Volunteers.

 

Security Requirements

Possess or be able to obtain and maintain a security clearance (Tier 1/NACI) (Current clearance preferred).

Proof of employment, background screening, and security clearance/favorable background check is required before an ID CAC will be issued authorizing access to government computer systems.

 

Education and Experience Requirements

  • Associates Degree preferred, High School Diploma or Equivalent (GED), required.
  • 1 to 3 years’ experience or demonstrated familiarity with family support programs and demonstrated presentation, organizational and communication skills are desired.
  • The ability to work a flexible schedule to include some weekends and evenings.
  • Knowledge of the structure and operations of the Army National Guard and Military Well Being Programs.
  • Exceptional customer service—good oral and written communication skills.
  • Proficiently read, write, and understand the English language.
  • A valid state driver’s license.
  • Proficiency in Microsoft Office, Word, Excel, Power Point and Database use experience.

 

Work Environment

Government service location and 40 hours per week based on demands of the government mission; services provided at designated locations and may require irregular hours including early mornings, evenings and weekends in support of government mission.

 

Travel Requirements

Local/vicinity and long-distance travel required based on the needs of the government mission.

Job Title: Family Readiness Support Assistant (FRSA)

Job Function: Administrative

Employment Type: Full-Time, SCA Non-Exempt

Job Location: Buffalo, New York

Closing Date: April 13, 2018 (midnight)

APPLY TO:HR@ctec-corp.com

 

Job Overview

CTEC is seeking a qualified, trained and capable individual to serve as Family Readiness Support Assistant for Commands within the Army National Guard throughout the States and Territories. The ARNG FRSA is assigned to Commands for the purpose of maintaining the continuity and stability of the Family Readiness Groups (FRGs) as units undergo changes in volunteers and leadership. The FRSA will be formally supervised by the contract company, and will receive technical guidance at the direction of the Commander or his/her representative, the State Family Program Director (SFPD) or his/her designee and the contract management team.

 

Duties and Responsibilities

  • Provide training, administrative and logistical support to unit Command leadership team, the Family Readiness Group (volunteers) and the unit’s overall Family Readiness program as provided for by policy and guidance from SFPD.
  • Maintain and update required appointment memorandums for volunteers and Additional Duty Orders for Family Readiness Liaison.
  • Track training requirements and completion for FRG volunteers, Family Readiness Liaisons and Command.
  • Establish, maintain and update telephone trees and email distribution lists and FRG email list in accordance with command/state guidance.
  • Establish, maintain and update unit FRG newsletter and/or social media page, under guidance of unit Command.
  • Provide Annual Family Programs Brief for unit service-members and families (per CNGI1800.02).
  • Assist in establishing and maintaining the units Virtual Family Readiness Group (vFRG) website per Command guidance.
  • Attend Command meetings per SFPD guidance to gain continuing awareness of BDE/BN command guidance/instruction on unit FRP issues/directions.
  • Manage overall volunteer utilization of Joint Services Support portal, maintain and update volunteer records and hours.
  • Disseminate information on resources available to Soldiers and family members promoting quality of life opportunities.
  • Conduct and document training for FRG volunteers, Command team and family members using standard approved curriculum including REAL, AFTB and state specific training curriculum.
  • Compile and submit required reports.
  • Evaluate training effectiveness through assessments of training content.
  • Complete contract, program and state required training and certifications.
  • Maintain accurate, clear, timely and concise communication with Family Readiness Volunteers.

 

Security Requirements

Possess or be able to obtain and maintain a security clearance (Tier 1/NACI) (Current clearance preferred).

Proof of employment, background screening, and security clearance/favorable background check is required before an ID CAC will be issued authorizing access to government computer systems.

 

Education and Experience Requirements

  • Associates Degree preferred, High School Diploma or Equivalent (GED), required.
  • 1 to 3 years’ experience or demonstrated familiarity with family support programs and demonstrated presentation, organizational and communication skills are desired.
  • The ability to work a flexible schedule to include some weekends and evenings.
  • Knowledge of the structure and operations of the Army National Guard and Military Well Being Programs.
  • Exceptional customer service—good oral and written communication skills.
  • Proficiently read, write, and understand the English language.
  • A valid state driver’s license.
  • Proficiency in Microsoft Office, Word, Excel, Power Point and Database use experience.

 

Work Environment

Government service location and 40 hours per week based on demands of the government mission; services provided at designated locations and may require irregular hours including early mornings, evenings and weekends in support of government mission.

 

Travel Requirements

Local/vicinity and long-distance travel required based on the needs of the government mission.

Job Title: Family Readiness Support Assistant (FRSA)

Job Function: Administrative

Employment Type: Full-Time, SCA Non-Exempt

Job Location: Warwick, Rhode Island

Closing Date: May 6, 2018 (midnight)

APPLY TO:HR@ctec-corp.com

 

Job Overview

CTEC is seeking a qualified, trained and capable individual to serve as Family Readiness Support Assistant for Commands within the Army National Guard throughout the States and Territories. The ARNG FRSA is assigned to Commands for the purpose of maintaining the continuity and stability of the Family Readiness Groups (FRGs) as units undergo changes in volunteers and leadership. The FRSA will be formally supervised by the contract company, and will receive technical guidance at the direction of the Commander or his/her representative, the State Family Program Director (SFPD) or his/her designee and the contract management team.

 

Duties and Responsibilities

  • Provide training, administrative and logistical support to unit Command leadership team, the Family Readiness Group (volunteers) and the unit’s overall Family Readiness program as provided for by policy and guidance from SFPD.
  • Maintain and update required appointment memorandums for volunteers and Additional Duty Orders for Family Readiness Liaison.
  • Track training requirements and completion for FRG volunteers, Family Readiness Liaisons and Command.
  • Establish, maintain and update telephone trees and email distribution lists and FRG email list in accordance with command/state guidance.
  • Establish, maintain and update unit FRG newsletter and/or social media page, under guidance of unit Command.
  • Provide Annual Family Programs Brief for unit service-members and families (per CNGI1800.02).
  • Assist in establishing and maintaining the units Virtual Family Readiness Group (vFRG) website per Command guidance.
  • Attend Command meetings per SFPD guidance to gain continuing awareness of BDE/BN command guidance/instruction on unit FRP issues/directions.
  • Manage overall volunteer utilization of Joint Services Support portal, maintain and update volunteer records and hours.
  • Disseminate information on resources available to Soldiers and family members promoting quality of life opportunities.
  • Conduct and document training for FRG volunteers, Command team and family members using standard approved curriculum including REAL, AFTB and state specific training curriculum.
  • Compile and submit required reports.
  • Evaluate training effectiveness through assessments of training content.
  • Complete contract, program and state required training and certifications.
  • Maintain accurate, clear, timely and concise communication with Family Readiness Volunteers.

 

Security Requirements

Possess or be able to obtain and maintain a security clearance (Tier 1/NACI) (Current clearance preferred).

Proof of employment, background screening, and security clearance/favorable background check is required before an ID CAC will be issued authorizing access to government computer systems.

 

Education and Experience Requirements

  • Associates Degree preferred, High School Diploma or Equivalent (GED), required.
  • 1 to 3 years’ experience or demonstrated familiarity with family support programs and demonstrated presentation, organizational and communication skills are desired.
  • The ability to work a flexible schedule to include some weekends and evenings.
  • Knowledge of the structure and operations of the Army National Guard and Military Well Being Programs.
  • Exceptional customer service—good oral and written communication skills.
  • Proficiently read, write, and understand the English language.
  • A valid state driver’s license.
  • Proficiency in Microsoft Office, Word, Excel, Power Point and Database use experience.

 

Work Environment

Government service location and 40 hours per week based on demands of the government mission; services provided at designated locations and may require irregular hours including early mornings, evenings and weekends in support of government mission.

 

Travel Requirements

Local/vicinity and long-distance travel required based on the needs of the government mission.

Job Title: Family Readiness Support Assistant (FRSA)

Job Function: Administrative

Employment Type: Full-Time, SCA Non-Exempt

Job Location: Gunpowder, Maryland

Closing Date: April 13, 2018 (midnight)

APPLY TO:HR@ctec-corp.com

 

Job Overview

CTEC is seeking a qualified, trained and capable individual to serve as Family Readiness Support Assistant for Commands within the Army National Guard throughout the States and Territories. The ARNG FRSA is assigned to Commands for the purpose of maintaining the continuity and stability of the Family Readiness Groups (FRGs) as units undergo changes in volunteers and leadership. The FRSA will be formally supervised by the contract company, and will receive technical guidance at the direction of the Commander or his/her representative, the State Family Program Director (SFPD) or his/her designee and the contract management team.

 

Duties and Responsibilities

  • Provide training, administrative and logistical support to unit Command leadership team, the Family Readiness Group (volunteers) and the unit’s overall Family Readiness program as provided for by policy and guidance from SFPD.
  • Maintain and update required appointment memorandums for volunteers and Additional Duty Orders for Family Readiness Liaison.
  • Track training requirements and completion for FRG volunteers, Family Readiness Liaisons and Command.
  • Establish, maintain and update telephone trees and email distribution lists and FRG email list in accordance with command/state guidance.
  • Establish, maintain and update unit FRG newsletter and/or social media page, under guidance of unit Command.
  • Provide Annual Family Programs Brief for unit service-members and families (per CNGI1800.02).
  • Assist in establishing and maintaining the units Virtual Family Readiness Group (vFRG) website per Command guidance.
  • Attend Command meetings per SFPD guidance to gain continuing awareness of BDE/BN command guidance/instruction on unit FRP issues/directions.
  • Manage overall volunteer utilization of Joint Services Support portal, maintain and update volunteer records and hours.
  • Disseminate information on resources available to Soldiers and family members promoting quality of life opportunities.
  • Conduct and document training for FRG volunteers, Command team and family members using standard approved curriculum including REAL, AFTB and state specific training curriculum.
  • Compile and submit required reports.
  • Evaluate training effectiveness through assessments of training content.
  • Complete contract, program and state required training and certifications.
  • Maintain accurate, clear, timely and concise communication with Family Readiness Volunteers.

 

Security Requirements

Possess or be able to obtain and maintain a security clearance (Tier 1/NACI) (Current clearance preferred).

Proof of employment, background screening, and security clearance/favorable background check is required before an ID CAC will be issued authorizing access to government computer systems.

 

Education and Experience Requirements

  • Associates Degree preferred, High School Diploma or Equivalent (GED), required.
  • 1 to 3 years’ experience or demonstrated familiarity with family support programs and demonstrated presentation, organizational and communication skills are desired.
  • The ability to work a flexible schedule to include some weekends and evenings.
  • Knowledge of the structure and operations of the Army National Guard and Military Well Being Programs.
  • Exceptional customer service—good oral and written communication skills.
  • Proficiently read, write, and understand the English language.
  • A valid state driver’s license.
  • Proficiency in Microsoft Office, Word, Excel, Power Point and Database use experience.

 

Work Environment

Government service location and 40 hours per week based on demands of the government mission; services provided at designated locations and may require irregular hours including early mornings, evenings and weekends in support of government mission.

 

Travel Requirements

Local/vicinity and long-distance travel required based on the needs of the government mission.

Job Title: Family Readiness Support Assistant (FRSA)

Job Function: Administrative

Employment Type: Full-Time, SCA Non-Exempt

Job Location: Camp Edwards, Massachusetts

Closing Date: April 13, 2018 (midnight)

APPLY TO:HR@ctec-corp.com

 

Job Overview

CTEC is seeking a qualified, trained and capable individual to serve as Family Readiness Support Assistant for Commands within the Army National Guard throughout the States and Territories. The ARNG FRSA is assigned to Commands for the purpose of maintaining the continuity and stability of the Family Readiness Groups (FRGs) as units undergo changes in volunteers and leadership. The FRSA will be formally supervised by the contract company, and will receive technical guidance at the direction of the Commander or his/her representative, the State Family Program Director (SFPD) or his/her designee and the contract management team.

 

Duties and Responsibilities

  • Provide training, administrative and logistical support to unit Command leadership team, the Family Readiness Group (volunteers) and the unit’s overall Family Readiness program as provided for by policy and guidance from SFPD.
  • Maintain and update required appointment memorandums for volunteers and Additional Duty Orders for Family Readiness Liaison.
  • Track training requirements and completion for FRG volunteers, Family Readiness Liaisons and Command.
  • Establish, maintain and update telephone trees and email distribution lists and FRG email list in accordance with command/state guidance.
  • Establish, maintain and update unit FRG newsletter and/or social media page, under guidance of unit Command.
  • Provide Annual Family Programs Brief for unit service-members and families (per CNGI1800.02).
  • Assist in establishing and maintaining the units Virtual Family Readiness Group (vFRG) website per Command guidance.
  • Attend Command meetings per SFPD guidance to gain continuing awareness of BDE/BN command guidance/instruction on unit FRP issues/directions.
  • Manage overall volunteer utilization of Joint Services Support portal, maintain and update volunteer records and hours.
  • Disseminate information on resources available to Soldiers and family members promoting quality of life opportunities.
  • Conduct and document training for FRG volunteers, Command team and family members using standard approved curriculum including REAL, AFTB and state specific training curriculum.
  • Compile and submit required reports.
  • Evaluate training effectiveness through assessments of training content.
  • Complete contract, program and state required training and certifications.
  • Maintain accurate, clear, timely and concise communication with Family Readiness Volunteers.

 

Security Requirements

Possess or be able to obtain and maintain a security clearance (Tier 1/NACI) (Current clearance preferred).

Proof of employment, background screening, and security clearance/favorable background check is required before an ID CAC will be issued authorizing access to government computer systems.

 

Education and Experience Requirements

  • Associates Degree preferred, High School Diploma or Equivalent (GED), required.
  • 1 to 3 years’ experience or demonstrated familiarity with family support programs and demonstrated presentation, organizational and communication skills are desired.
  • The ability to work a flexible schedule to include some weekends and evenings.
  • Knowledge of the structure and operations of the Army National Guard and Military Well Being Programs.
  • Exceptional customer service—good oral and written communication skills.
  • Proficiently read, write, and understand the English language.
  • A valid state driver’s license.
  • Proficiency in Microsoft Office, Word, Excel, Power Point and Database use experience.

 

Work Environment

Government service location and 40 hours per week based on demands of the government mission; services provided at designated locations and may require irregular hours including early mornings, evenings and weekends in support of government mission.

 

Travel Requirements

Local/vicinity and long-distance travel required based on the needs of the government mission.

Job Title Systems Administrator

Job Location Suitland, Maryland

Security Requirement Active TS/SCI Level Mid

Experience 3-6 Years

APPLY TO:HR@ctec-corp.com

Job Overview

As part of the USCG TISCOM TESS program which provides critical services and support to meet the demands of the USCG mission the purpose of the USCG Intelligence Program (CGIP) Information Systems Support effort is to acquire Unclassified and Classified – Engineering, Administration, and Operations Support services for United States Coast Guard Intelligence Program (CGIP) Information Systems. A CGIP Information System processes, stores, and/or transmit data and information utilized by the Coast Guard Intelligence Program to analyze and alert on maritime and other national security threats, protection of living marine resources, and safety of life at sea issues. Security, integrity and confidential of information is of paramount importance. CGIP Information System support focuses on providing reliable and available information technology solutions to aid in ensuring the Coast Guard maintains decision advantage in performing all of its myriad missions.

Job Duties and Responsibilities include (not all inclusive):

  • Provide training, administrative and logistical support to unit Command leadership team, the Family Readiness Group (volunteers) and the unit’s overall Family Readiness program as provided for by policy and guidance from SFPD
  • Maintain and update required appointment memorandums for volunteers and Additional Duty Orders for Family Readiness Liaison
  • Track training requirements and completion for FRG volunteers, Family Readiness Liaisons and Command
  • Establish, maintain and update telephone trees and email distribution lists and FRG email list in accordance with command/state guidance.
  • Establish, maintain and update unit FRG newsletter and/or social media page, under guidance of unit Command
  • Provide Annual Family Programs Brief for unit service-members and families (per CNGI1800.02)
  • Assist in establishing and maintaining the units Virtual Family Readiness Group (vFRG) website per Command guidance
  • Attend Command meetings per SFPD guidance to gain continuing awareness of BDE/BN command guidance/instruction on unit FRP issues/directions
  • Manage overall volunteer utilization of Joint Services Support portal, maintain and update volunteer records and hours
  • Disseminate information on resources available to Soldiers and family members promoting quality of life opportunities
  • Conduct and document training for FRG volunteers, Command team and family members using standard approved curriculum including REAL, AFTB and state specific training curriculum
  • Compile and submit required reports
  • Evaluate training effectiveness through assessments of training content
  • Complete contact, program and state required training and certifications
  • Maintain accurate, clear, timely and concise communication with Family Readiness Volunteers.

 

Security Requirements

Possess or be able to obtain and maintain a security clearance (Tier 1/NACI); *Current clearance preferred.

Proof of employment, background screening, and security clearance / favorable background check is required before an ID CAC will be issued authorizing access to Government computer systems.

 

Education/Experience/Skills Requirements

  • Associates Degree preferred, High School Diploma or Equivalent (GED), required.
  • 1 to 3 years’ experience or demonstrated familiarity with family support programs and demonstrated presentation, organizations and communication skills are desired.
  • The ability to work a flexible schedule to include some weekends and evenings.
  • Knowledge of the structure and operations of the Army National Guard and Military Well Being Programs.
  • Exceptional customer service—good oral and written communication skills
  • Proficiently read, write, and understand the English language
  • A valid state driver’s license
  • Proficiency in Microsoft Office, Word, Excel, Power Point and Database use experience

 

Work Environment

Government service location and 40 hours per week based on demands of the government mission; services provided at designated locations and may require irregular hours including early mornings, evenings and weekends in support of government mission.

Travel Requirements

Local/vicinity and long-distance travel required based on the needs of the government mission.

Duties and Responsibilities

  • Researches and recommends upgrades or enhancements for the IT/system infrastructure, as needed.
  • Maintains awareness of technology evolution and proactively recommends further investigation where warranted.
  • Researches hardware and software issues and prepares system design specifications to meet requirements.
  • Ensures that security procedures are implemented and enforced. Applies IAVA/STIGs for servers.
  • Establishes policies and procedures regarding access methods and time, security validation checks, and documentation.
  • Evaluates, develops, and maintains servers and storage systems. Resolves downtime issues.
  • Acts as a technical lead for junior technicians, locally or spread across multiple locations.
  • Oversees the acquisition, installation, maintenance, and usage of systems that comprise the IT/system Infrastructure.
  • Develops and monitors policies and standards for allocation related to the use of computing resources.
  • Develops and implements testing strategies and documents results.
  • Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
  • Interacts with users and evaluates vendor products. Provides advice and training to end-users.
  • Maintains the integrity and security of servers and systems. Sets up administrator and service accounts. Maintains system documentation.
  • Manages the functionality and efficiency of a group of computers running on one or more operating systems.

 

Required Qualifications and Skills

  • Eight (8) years of additional experience, applicable training and/or certifications may be substituted for the Bachelor's Degree
  • System Administration skills in Red Hat Enterprise Linux
  • Experience with configuring and maintaining server hardware (blade and rackmount)
  • Experience configuring and maintaining VMware and virtualized environments
  • Experience with security tools\System Administration skills in Windows Server 2008 & 2012
  • Knowledge of networking fundamentals
  • Experience with scripting languages such as Windows Powershell and Unix shell for troubleshooting and automation of routine tasks
  • Experience maintaining multiple baseline environments (production, test, development)
  • Experience with installation and maintenance of authentication/authorization software e.g. Active Directory

 

Education Requirements

  • Required Education: Bachelors
  • Desired Education: Masters Desired (not required)
  • Experience with configuration management software
  • Security + Certification and CISSP
  • Experience with installation and maintenance of databases such as Oracle, SQL Server
  • Experience with interpretation and application of Security Technical Implementation Guides (STIGs)
  • Experience with installation and maintenance of application servers such as Apache Tomcat, JBoss, and WebLogic
  • Experience with installation and maintenance of web servers such as Apache HTTPD Experience with configuration management and software build processes
  • Experience with cybersecurity tools
  • Knowledgeable in license management and maintenance
  • Knowledge of shell scripting for troubleshooting and automation of routine tasks
  • Bachelor's Degree in a technical discipline and 6-12 years of experience in system administration.

Job Title Systems Administrator

Job Location Alameda, California

Security Requirement Active TS/SCI Level Mid

Experience 5 Years

APPLY TO:HR@ctec-corp.com

Job Overview

The USCG TISCOM TESS program provides critical services and support to meet the demands of the USCG mission. The purpose of this effort is to acquire Unclassified and Classified-Engineering, Administration and Operations Support services for the USCG Intelligence Program (CGIP) Information Systems. A CGIP Information System processes, stores, and/or transmit data and information utilized by the Coast Guard Intelligence Program to analyze and alert on maritime and other national security threats, protection of living marine resources, and safety of life at sea issues. Security, integrity and confidentiality of information is of paramoutn importance. CGIP Information System support focuses on providing reliable and available information technology solutions to aid in ensuring the Coast Guard maintains decision advantage in performing all of its myriad missions.

 

Duties and Responsibilities

  • Provides system administration and customer support for MS Windows servers and workstations on Classified Secret and TS/SCI networks.
  • Incumbent administers U. S. Coast Guard systems, troubleshoots problems, configures both hardware and software, analyzes and assesses system performance, makes repairs and recommends corrective action.
  • Assists with LAN/WAN administration support systems on classified networks
  • Provides on-site systems and user support services to Coast Guard classified systems.
  • Provides Operational support for all servers including troubleshooting, upgrades and optimization of hardware and the Windows operating system(s) and Exchange.
  • Provides operational support and troubleshooting of the standard classified and unclassified imaged workstations.
  • Maintains storage data security and review data permission with primary data owners.
  • Performs storage data backups per established policies and standards.
  • Performs storage data archival per established policies and standards.
  • Analyzes the health and scalability of storage data.
  • Analyzes and recommend data security standards to ensure confidentiality, availability, and integrity.
  • Performs disaster recovery tests for storage and backup infrastructure in accordance with policy to ensure data integrity and availability.
  • Audits current data security restrictions such as access to network resources or data and recommend corrective action plans, as necessary.
  • Audits storage data for data files moves, data file creates, data file deletions, and data file modifications.
  • Audits data backups based on industry best practices on an on-going regular basis to ensure data.
  • Manages the storage environment to include incident, change, configuration, problem, quality and request management following an ITIL model in a hosting environment.
  • Maintains storage firmware including software upgrades and patches.
  • Interacts with users and evaluates vendor products related to storage and backup/recovery.
  • Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
  • Develops and monitors storage and backup/restore policies and standards.
  • Supports the installation, configuration, and operation of network and data storage solutions for disaster recovery (DR), Continuity of Operations (COOP) and failover requirements.
  • Assists with the design, installation, maintenance, and provision of the storage environment (storage arrays, storage area network (SAN), Network Attached Storage (NAS), backup devices and the related software) for all DR/COOP/failover sites in support of application and business requirements.
  • Assists with the design and review of the backup processes and assist Operations and Support Teams with the configuration and implementation of them.
  • Assist with the oversight and review of the local storage designs for DR/COOP/failover sites.
  • Daily monitoring of storage performance and backup activities and assists with the resolution of any identified issues.
  • Assists with the capacity planning and performance monitoring and tuning of the storage environment.
  • Assists with the collaboration on storage requirements and recommended solutions for emerging initiatives.
  • Assists with the reconfiguration of the storage environment to meet business and application needs while helping to simultaneously insure the most efficient utilization of storage resources.
  • Helps to configure the storage environment to support identified disaster recovery requirements.
  • Participates in Disaster Recovery activities for key locations.
  • Participates in application and infrastructure technology project teams to ensure storage design and implementation in alignment with established standards and strategic direction.
  • Performs trend analysis to identify root cause of problems in environment, both technical and process.
  • Develops recommendations for improvement based on root cause analysis and submits to management for inclusion in monthly status briefings.

 

Qualifications and Skills

  • CompTIA Security+ Certification
  • Experience troubleshooting and supporting Windows servers (2008 and preferably 2012)
  • Experience troubleshooting and supporting Windows workstations (Windows 7, and preferably Window 10)
  • Experience providing escalated support for support technicians
  • Must be able to work a set schedule during business hours between 0800 to 1600 local time (EST)
  • >Must be able to provide on-call support 24x7 for critical servers and services (on rotating schedule)
  • Demonstrated ability to communicate orally and in writing
  • Must possess strong organizational skills and strong interpersonal skills to effectively relate to agency and customer needs
  • Comfortable working in team environment and with government staff

 

Education Requirements

  • Required Education: Bachelors
  • Desired Education: Masters

Job Title Sr. Database Analyst

Job Location Suitland, Maryland

Security Requirement Active TS/SCI Level Senior

Experience 6-9 Years

APPLY TO:HR@ctec-corp.com

Job Overview

As part of the USCG TISCOM TESS program which provides critical services and support to meet the demands of the USCG mission the purpose of the USCG Intelligence Program (CGIP) Information Systems Support effort is to acquire Unclassified and Classified – Engineering, Administration, and Operations Support services for United States Coast Guard Intelligence Program (CGIP) Information Systems. A CGIP Information System processes, stores, and/or transmit data and information utilized by the Coast Guard Intelligence Program to analyze and alert on maritime and other national security threats, protection of living marine resources, and safety of life at sea issues. Security, integrity and confidential of information is of paramount importance. CGIP Information System support focuses on providing reliable and available information technology solutions to aid in ensuring the Coast Guard maintains decision advantage in performing all of its myriad missions.

 

Duties and Responsibilities

  • Specialization in NetApp Storage Arrays including Enterprise level deployment and latest versions of NetApp Hardware and Software.
  • Maintains database dictionaries and integration of systems through database design.
  • Maintains and documents shell scripts and batch processes.
  • Develops and applies procedures for periodic database backup.
  • Designs, implements, and maintains databases with respect to access methods, access time, batch processes, device allocation, validation checks, organization, protection and security, documentation, and statistical methods.
  • Develops applications to help solve database solutions to business problems, data architectures, database management system facilities and capabilities, and the operation and tuning of databases.
  • Provides technical consulting in the definition, design, and creation of a database environment.
  • Assists, defines, and oversees database organizations, standards, controls, procedures, and documentation.
  • Executes processes in SQL and PL SQL for Oracle databases such as stored procedures/functions/packages, database job, materialized view, view, synonyms, and DB link.
  • Analyzes impact on database before making any changes to database.
  • Analyzes data source and creates a data load script.
  • Creates PL/SQL and SQL scripts to apply changes to Oracle database.
  • Performs primary lead support for the database environment.
  • Experience managing COTS products and database tuning, design backup and recovery process using integrated backup tools like NetApp Snaps for oracle and MSQL Server, understand and able to manage Application serves, exposed to N-Tire architecture, design Databases to support growth and support on various platforms like NetApp and EMC.
  • Experience in platform independent techniques to support SLAs.
  • Capable of working at levels, provide white-board sessions to management, provide input management to prepare business case and return on investments, adapt changes as business demand.

 

Education Requirements

  • Required Education: Bachelors
  • Desired Education: Masters

Job Title Sr. Software Engineer

Job Location Suitland, Maryland

Security Requirement Active TS/SCI Level Senior

Experience 8+ Years

APPLY TO: HR@ctec-corp.com

Job Overview

As part of the USCG TISCOM TESS program which provides critical services and support to meet the demands of the USCG mission the purpose of the USCG Intelligence Program (CGIP) Information Systems Support effort is to acquire Unclassified and Classified – Engineering, Administration, and Operations Support services for United States Coast Guard Intelligence Program (CGIP) Information Systems. A CGIP Information System processes, stores, and/or transmit data and information utilized by the Coast Guard Intelligence Program to analyze and alert on maritime and other national security threats, protection of living marine resources, and safety of life at sea issues. Security, integrity and confidential of information is of paramount importance. CGIP Information System support focuses on providing reliable and available information technology solutions to aid in ensuring the Coast Guard maintains decision advantage in performing all of its myriad missions.

 

Duties and Responsibilities

  • Design, develop and maintain standard applications and web-based applications for Enterprise level systems.
  • Ability to employ latest Java frameworks and components.

 

Qualifications and Skills

  • 8+ years of experience designing, developing and deploying Java/J2EE Applications.
  • Solid experience in Object-Oriented analysis and design.
  • Experience with logging tool log4j
  • Performing complex builds/deployments using Ant
  • Good experience with relational databases: Oracle and SQL Server
  • Use of regular expressions to piece apart and extract data from large portions of text
  • Experience with Software Configuration Management Tool Subversion

 

Desired Skills

  • Experience with web technologies: JSP/JSF, HTML5, CSS/LESS.
  • Experience in configuration and administration using Apache Tomcat Application Servers and JBoss7
  • Experience with Maven build/deployment tool
  • Experience with Git
  • Designing and Interacting with data services (SOAP, REST, ESB)
  • Developing Use Cases, Sequence diagrams, Class diagrams and Collaboration diagrams.
  • Java Web Applications

 

Education Requirements

  • Required Education: Bachelors
  • Desired Education: Masters

Job Title Senior Technical ERP Developer

Job Location Suitland, Maryland

Security Requirement Active TS/SCI Level Senior

Experience 5-9 years

APPLY TO: HR@ctec-corp.com

Job Overview

As part of the USCG TISCOM TESS program which provides critical services and support to meet the demands of the USCG mission the purpose of the USCG Intelligence Program (CGIP) Information Systems Support effort is to acquire Unclassified and Classified – Engineering, Administration, and Operations Support services for United States Coast Guard Intelligence Program (CGIP) Information Systems. A CGIP Information System processes, stores, and/or transmit data and information utilized by the Coast Guard Intelligence Program to analyze and alert on maritime and other national security threats, protection of living marine resources, and safety of life at sea issues. Security, integrity and confidential of information is of paramount importance. CGIP Information System support focuses on providing reliable and available information technology solutions to aid in ensuring the Coast Guard maintains decision advantage in performing all of its myriad missions.

 

Duties and Responsibilities

  • Design, develop and maintain Database applications using PL/SQL (and other DB languages) for Oracle Enterprise level applications.
  • Provides development support to the end user community to meet business demand. Conducts reports development, PL/SQL development, workflow development, interface development, and data conversion.
  • Extends or customizes the applications to meet business requirements.
  • Conducts troubleshooting for technical issues with standard or custom programs and reports.
  • Develops and tests custom solutions according to specifications provided by business owners.
  • Documents custom development technical design and functionality, tests fixes, and performs post-resolution follow-up to ensure problems have been adequately resolved.
  • Evaluates documented resolutions and analyzes trends for lessons learned to apply to future development.

 

Education Requirements

  • Required Education: Bachelors
  • Desired Education: Masters

Job Title Junior Test Engineer

Job Location Washington, District of Columbia

Security Requirement SECRET Security Clearance

Experience 2+ Years

APPLY TO:HR@ctec-corp.com

Job Overview

CTEC is seeking a Test Engineer to support Software Quality Assurance operations on a new 5 year contract just awarded to us. Develop and execute automated testing suites. Drive quality assurance efforts within the software development team and work with stakeholders. Drive QA efforts by defining, developing, executing and documenting automated test plans and cases. Perform usability testing.

 

Duties and Responsibilities

  • Testing web-based applications.
  • Defining, developing, executing automated test scripts using Selenium.
  • Working closely with development teams and stakeholders performing QA activities.
  • Defining the scope and objectives of various levels of QA testing.
  • Identify defective products and areas that require improvement.
  • Writing, maintaining and publishing product specifications and test results.
  • Developing quality assurance standards and defining and tracking QA metrics.
  • Ensure high quality and accuracy is maintained through the software life cycle.
  • Prepare a test plan and test scripts to test each software component and document against the expected results.
  • Provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements.
  • Conduct estimates and provide feedback to the Development Team Manager for project scheduling purposes.
  • Prepare and maintain test documentation, and test cases.
  • Conduct functional software testing as required.
  • Follow and improve processes.
  • Performs other duties and projects as required.

 

Required Qualifications

  • Minimum of 2 plus years of industry experience in software quality assurance including automated testing and/or software development.
  • Ability to organize and prioritize work and meet deadlines.
  • Proven problem solving skills.
  • Strong writing, documentation and speaking skills.
  • Ability to work cooperatively in a team environment.
  • Proficient knowledge of Microsoft Office application and use of general office equipment.
  • Knowledge of modern test methodologies.
  • Knowledge of SDLC.
  • Ability to learn new technologies and assume new responsibilities.
  • Testing web based applications that use Microsoft SQL as the backend a plus.
  • Knowledge and skill in the use of technologies for detecting and tracking defects.
  • Understanding and practical experience in quality assurance processes and methods used in software development.
  • Due to the nature of the government contract requirements and/or clearance requirements, US citizenship with a minimum SECRET security clearance is required.

 

Education Requirements

  • B.S. in Computer Science or equivalent.

Job Title Software Quality Assurance Analyst (SQA)

Job Location Washington, District of Columbia

Security Requirement SECRET or ITERIM SECRET Security Clearance

Experience 3+ years

APPLY TO: HR@ctec-corp.com

Job Overview

We are hiring for a 5 year contract just awarded to CTEC. The Software Quality Engineer candidate will be responsible for the creation and execution of functional test plans, automated test scripts, in accordance to the client’s Software Development Lifecycle. The candidate will review, report and submit all results of testing to the Quality Assurance Team lead and work with senior Software Engineers to remediate software defects. The selected candidate will also participate in scrum sessions and sprint reviews to increase the candidates understanding of the system features, design, and requirements. Candidate is expected to manage their work within the constraints of the project plan.

 

Duties and Responsibilities

  • Develops, modifies, applies, and maintains standards for software quality operating methods, processes, systems and procedures.
  • Conducts software inspection, testing, verification and validation.
  • Implements software development and maintenance processes and methods.
  • Ensures measures meet acceptable reliability standards.
  • Develops overall operating criteria to ensure implementation of the software quality program according to project, process and contract requirements and objectives.
  • Ensures that project and process control documentation are compliant with requirements, objectives and/or contract.
  • Reviews software design, change specifications, and plans against contractual and/or process requirements.
  • Reviews include applicable specifications, materials, tools, techniques, and methodologies.
  • Performs or directs verification of software requirement allocations, traceability, and testability.

 

Required Qualifications

  • SECRET Security Clearance or INTERIM SECRET Security Clearance.
  • 3+ years of experience in Automated and Manual software testing, and writing maintaining, and executing test plans and test cases.
  • Experience testing applications across various stages of the Software Development Lifecycle - development, staging, and UAT.
  • Experience testing .Net applications in a Windows-based environment.
  • Experience with both Waterfall and Agile methodologies.
  • Ability to clearly document requirements, specifications and processes.
  • Strong verbal and written communication skills.
  • Ability to work independently as well as collaboratively.

 

Desired Skills

  • Experience with IBM Rational Functional Tester.
  • Microsoft SQL 2008 and above - experience analyzing, writing, and executing SQL scripts of varying complexity.
  • Experience in browser compatibility testing.
  • Section 508 Compliance testing.

 

Education Requirements

  • Bachelor’s degree from an accredited college in a related discipline; or
  • Equivalent experience/combined education, with 9 years of professional experience; or
  • 7 years of professional experience with a related Master’s degree.

Job Title Certification and Validation Tester

Job Location Alexandria, Virginia

Security Requirement SECRET Security Clearance

Experience 5+ years

APPLY TO: HR@ctec-corp.com

Job Overview

The USCG TISCOM – TESS program provides critical services and support to meet the demands of the USCG mission. TISCOM responsibilities include providing reliable enterprise IT services and responsive technical support for Coast Guard men and women around the globe as it develops, deploys, and supports the information technology (IT) infrastructure for the USCG Sensitive But Unclassified (SBU) (e.g., CGOne), Secret Internet Protocol Router Network (SIPRNet), and Top Secret (e.g., Joint Worldwide Intelligence Communications System [JWICS], Gold) networks for land, aviation, and sea based assets. Requirements include O&M of existing systems to engineering/deployment of new capabilities. USCG TISCOM is an environment that mixes physical and virtual technologies, utilizing a collaboration of many different vendors. TISCOM sets precedence for IT policies and procedures for the entire enterprise, supporting over 65,000 users in a Windows Active Directory architecture. A fast-paced atmosphere, TISCOM is always looking towards the future with opportunities to deliver its users with the best tools and support.

 

Duties and Responsibilities

  • Conduct software and application testing as commissioned or requested by the government.
  • Validate and certify OS compatibility vulnerabilities and provide tests results to Technical Task Leads and service owners in accordance with mandated processes and procedures.
  • Test software for sequence and functionality based on requirement specifications.
  • Investigate, remediate, and report defects or issues.
  • Maintain defect database and generates defect reports.
  • Review project requirements and schedules.
  • Create test cases for software functionality and compatibility.
  • Maintain records of test scenarios and results.
  • Perform manual testing.
  • Develop and execute automated tests.
  • Execute performance, operability, and serviceability tests.
  • Write bug reports and retest once fixed.
  • Troubleshoot problems with team support.

 

Required Qualifications

  • Possess IAT-I or higher DoD 8570.01M certifications (such as CompTIA A+ or Network+ Certification).
  • Be a U.S Citizen with an active DoD SECRET Security Clearance.
  • Proficient with C++ and Java software code to be able to debugs, troubleshoot, and resolve software and hardware compatibility and operability issues.
  • Familiar with DoD or DHS software testing protocols and be able to perform software testing in a laboratory environment.
  • Be self-motivated, proactive, and task driven with ability to work in a team centered environment.

 

Desired Skills

  • Possess a Software Testing certification.
  • Be proficient with Windows-based COTS.
  • Able to troubleshoot HW/OS/Drivers/Firmware/Network issues.
  • Proficient in Shell scripting.
  • Certified with CompTIA Security+ or CASP or CISSP.

 

Education Requirements

  • Bachelor Degree or equivalent with 5 years or more of experience in IT.

Job Title HBSS Senior Systems Administrator

Number of Positions: 2

Job Location Alexandria, Virginia

Security Requirement SECRET Security Clearance

Experience 3+ years

APPLY TO: HR@ctec-corp.com

Job Overview

CTEC supports the United States Coast Guard (USCG) TISCOM – TESS program which provides critical services and support to meet the demands of the USCG mission. TISCOM – TESS responsibilities include providing reliable enterprise IT services and responsive technical support for Coast Guard men and women around the globe as it develops, deploys, and supports the information technology (IT) infrastructure for the USCG networks for land, aviation, and sea based assets. Requirements include operations and maintenance (O&M) of existing systems to engineering/deployment of new capabilities. CTEC’s TISCOM – TESS program is an environment that mixes physical and virtual technologies, utilizing a collaboration of many different vendors. TISCOM – TESS sets precedence for IT policies and procedures for the entire enterprise, supporting over 65,000 users in a Windows Active Directory architecture. A fast-paced atmosphere, TISCOM – TESS is always looking towards the future with opportunities to deliver its users with the best tools and support. Currently, we are seeking an HBSS Systems Administrator in Alexandria, VA. The selected candidate must obtain government security clearance, per contract requirements (Clearance Level: Secret).

 

Duties and Responsibilities

  • Responsible for system O&M, and security of the enterprise servers.
  • Develop TTPs that address how the organization will ensure HBSS is fully operational in accordance with USCG and USCYBERCOM directives.
  • Ensure all implemented patches; maintenance releases, version upgrades, and implemented tuning are integrated into the program baseline after release by PL.
  • Update the HBSS agents, modules, signature files, and policy sets within 30 days of release/approval by CAB.
  • Ensure Rogue System Detection sensors have coverage per USCYBERCOM direction and alerts are reviewed daily.
  • Identify and report any implementation, configuration, resource and coverage gaps regarding the deployment and operation of HBSS.
  • Operates HBSS on all assets in accordance with approved operating procedures. This includes monitoring HBSS operations and alert logs, notifying their chain of command in accordance with local incident handling procedures, and updating HBSS agents with appropriately approved HBSS policy set changes, programmatic updates, and patches.
  • Ensure all assets are being monitored by HBSS, and coordinate with local support to install HBSS agent if unable to install remotely.
  • Serves as first level escalation point for HBSS-related tickets/issues.
  • Works to identify root cause of HBSS-related incidents and provide workaround if applicable to restore service.
  • Escalates to proper office in cases where current tier troubleshooting has been exhausted.
  • Assists with troubleshooting of all escalated issues.
  • Provide feedback to engineering on HBSS documentation and process improvements.
  • Remediate all systems with missing or out of compliance modules and/or antivirus and HIPS definitions.
  • Remediate Distributed Repository replication failures.
  • Setup and verify Cutter Copy Solution is functioning properly on each Cutter.
  • Process all Writeable Media Waiver Requests for SIPR.
  • Adds IP addresses to Trusted Networks for any vulnerability scanners in use by IAD.
  • Implements appropriate blocking actions requested by CGCYBER in accordance with approved TTPs.
  • Respond to and resolve incident tickets for HBSS issues.
  • Provide after-hour support and on-call support as required.

 

Required Qualifications

  • Active SECRET Security Clearance.
  • HBSS 201 and HBSS 301 DISA Certification (or able to obtain within first month of being on the job).
  • 3+ years’ HBSS Admin experience.
  • 3+ years’ experience working with and a basic knowledge of Windows server 2008 R2 and Windows server 2012 R2 system administration.
  • 3+ years’ experience and a general understanding of applying patches and updates to servers and workstations.
  • 3+ years’ experience with Windows 7, 10 system administration.
  • Strong customer service and oral/written communication skills.
  • Ability to work independently and produce results, given general priorities.

 

Desired Skills

  • Security+ Certification.
  • Experience using enterprise level ticket routing system (Remedy preferred).
  • Good Microsoft Office skills.
  • Detail-oriented and able to organize information.

 

Education Requirements

  • BA or equivalent plus 3 years related experience; or
  • MA plus 1 year related experience.

Job Title Image Systems Administrator (Server & Desktop)

Job Location Alexandria, Virginia

Security Requirement SECRET Security Clearance

Experience 3+ years

APPLY TO: HR@ctec-corp.com

Job Overview

CTEC supports the United States Coast Guard (USCG) TISCOM – TESS program which provides critical services and support to meet the demands of the USCG mission. TISCOM – TESS responsibilities include providing reliable enterprise IT services and responsive technical support for Coast Guard men and women around the globe as it develops, deploys, and supports the information technology (IT) infrastructure for the USCG networks for land, aviation, and sea based assets. Requirements include O&M of existing systems to engineering/deployment of new capabilities. CTEC’s TISCOM – TESS program is an environment that mixes physical and virtual technologies, utilizing a collaboration of many different vendors. TISCOM – TESS sets precedence for IT policies and procedures for the entire enterprise, supporting over 65,000 users in a Windows Active Directory architecture. A fast-paced atmosphere, TISCOM – TESS is always looking towards the future with opportunities to deliver its users with the best tools and support. Currently, we are seeking an Image Systems Administrator (Server & Desktop) in Alexandria, VA. The selected candidate must hold a government security clearance, per contract requirements (Clearance Level: Secret).

 

Duties and Responsibilities

  • Perform technical planning, system integration, verification, and validation.
  • Evaluate alternatives including cost and risk, supportability, and analyses for total systems.
  • Perform and oversee analyses at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance, and disposal.
  • Ensure the logical and systematic conversion of product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints.
  • Perform functional analyses, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications.
  • Conduct analyses at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance, and disposal.
  • Perform production and test environment support to ensure proper configurations, updates, and testing of end-user device and server images in Unclassified, SBU, Secret, and Test.
  • Deploy, maintain, and update a secure standard image for all environments/domains. This includes:
    • Master and new images under development for deployment.
    • Master and new images for client systems.
    • Master and new images for servers.
    • Master and new secure images for non-standard systems.
  • Provide support for the standard image (both server and desktop).
  • Update all images quarterly as a deliverable.
  • Engineer images for deployment via DVD, via Distribution points, and via Microsoft Infrastructure technologies.
  • Ensure engineering enable patching capabilities as per industry standards and DHS/DoD security requirements.
  • Ensure all engineering activities include proper documentation for methodology for creation, deployment, patching, Tiers I / II / III / IV Support of HW and SW, and End-User usage.
  • Engineer images for Windows 7, Windows 10, Server 2008R2, and Server 2012R2 Operating Systems.

 

Required Qualifications

  • Active SECRET Security Clearance.
  • 3+ years of experience in use of SCCM OSD for STIG creation, updating, and image deployments.
  • 3+ years of experience in image creation, updating, and deployment.
  • 3+ years of experience using standard image support tools (examples: WDS, Flexera, Adaptiva, DameWare).
  • 3+ years of experience using Microsoft Deployment Toolkit (MDT) which was formerly Business Desktop Deployment.
  • 3+ years of experience using Windows Assessment and Deployment Kit (Windows ADK), formerly Windows Automated Installation Kit (Windows AIK or WAIK).
  • Strong customer service and oral/written communication skills.
  • Ability to work independently and produce results, given general priorities.

 

Desired Skills

  • Security+ Certification.
  • Experience using enterprise level ticket routing system (Remedy preferred).
  • Good Microsoft Office skills.
  • Detail-oriented and able to organize information.

 

Education Requirements

  • BA or equivalent degree plus 3–5 years related experience; or
  • MA plus 1–3 years related experience.

Job Title SCCM Content Delivery Systems Administrator

Job Location Alexandria, Virginia

Security Requirement SECRET Security Clearance

Experience 3+ years

APPLY TO: HR@ctec-corp.com

Job Overview

The USCG TISCOM – TESS program provides critical services and support to meet the demands of the USCG mission. TISCOM responsibilities include providing reliable enterprise IT services and responsive technical support for Coast Guard men and women around the globe as it develops, deploys, and supports the information technology (IT) infrastructure for the USCG Sensitive But Unclassified (SBU) (e.g., CGOne), Secret Internet Protocol Router Network (SIPRNet), and Top Secret (e.g., Joint Worldwide Intelligence Communications System [JWICS], Gold) networks for land, aviation, and sea based assets. Requirements include O&M of existing systems to engineering/deployment of new capabilities. USCG TISCOM is an environment that mixes physical and virtual technologies, utilizing a collaboration of many different vendors. TISCOM sets precedence for IT policies and procedures for the entire enterprise, supporting over 65,000 users in a Windows Active Directory architecture. A fast-paced atmosphere, TISCOM is always looking towards the future with opportunities to deliver its users with the best tools and support. We are looking for a talented SCCM System Administrator.

 

Duties and Responsibilities

  • SCCM experience adding systems to collections, creating update packages for Microsoft security bulletins/hot fixes, and creating packages for 3rd party software.
  • Able to check for enterprise security compliancy using SCCM, and query the environment for specific software installed on systems.
  • Capable of troubleshooting SCCM agents installed on clients to ensure that all systems are receiving updates and report to the central SCCM server.
  • Maintain a continuous cycle of patching and reporting to always ensure enterprise wide compliancy.
  • Research and perform analysis of complex system requirements & capabilities and provide solutions.
  • Provide integrated solutions utilizing a variety of software products with a focus on Microsoft Windows environment.
  • Understanding of SCOM monitoring agent and responding/tracking to alerts.
  • Provide technical solutions to a wide range of difficult problems.
  • Ensure that proper documentation is available to support the Windows Server 2008 R2 environment.
  • Ensure that proper documentation is available to support the Windows Server 2012 R2 environment.
  • Provide follow-up service to end-users to ensure that service provided has addressed their needs in a timely and efficient manner.
  • Implementation and/or upgrade of IT systems within DoD environment.

 

Required Qualifications

  • Security+ Certification
  • Related Mid-Level Vendor Certification (i.e. MCITP or MCSE).
  • 3+ years’ Windows server 2008 R2 system administration.
  • 3+ years’ Windows server 2012 R2 system administration.
  • 3+ years’ Windows 7 system administration.
  • 3+ years’ Windows 10 system administration.
  • 3+ years’ Patching and updating to servers and workstations using SCCM.
  • 3+ years’ Creating, modifying, and running compliancy queries in SCCM.
  • Knowledge and Use of Active Directory.
  • Experience monitoring system performance using SCOM.

 

Desired Skills

  • Self-motivated and directed, with keen attention to detail.
  • Experience in leading a team-oriented, collaborative environment is vital as is the ability to prioritize and execute tasks in a high-pressure environment.
  • Understanding of, and experience with, DoD IT support environments would be beneficial as is knowledge of server and system administration.
  • Good interpersonal, written, and oral communication skills and technical documentation skills.
  • Experience with server administration in both unclassified (NIPR) and classified (SIPR) environments.
  • Familiar with integration of various systems within DoD IT environment.
  • SCCM experience adding systems to collections, creating update packages for Microsoft security bulletins/hot fixes, and creating packages for 3rd party software.
  • PowerShell scripting.
  • SQL query development.
  • Knowledge of Remedy ticket tracking system.
  • Working knowledge of server upgrades.
  • Good Microsoft Office skills.
  • Good interpersonal skills.
  • Good communication skills.

 

Education Requirements

  • BS or equivalent plus 3 years of related experience; or
  • MS plus 1 year of experience.

Job Title Senior Java Developer

Job Location Suitland, Maryland

Security Requirement TS/SCI Security Clearance

Experience 8+ years

APPLY TO: HR@ctec-corp.com

Job Overview

As part of the USCG TISCOM – TESS program which provides critical services and support to meet the demands of the USCG mission the purpose of the USCG Intelligence Program (CGIP) Information Systems Support effort is to acquire Unclassified and Classified – Engineering, Administration, and Operations Support services for United States Coast Guard Intelligence Program (CGIP) Information Systems. A CGIP Information System processes, stores, and/or transmit data and information utilized by the Coast Guard Intelligence Program to analyse and alert on maritime and other national security threats, protection of living marine resources, and safety of life at sea issues. Security, integrity and confidential of information is of paramount importance. CGIP Information System support focuses on providing reliable and available information technology solutions to aid in ensuring the Coast Guard maintains decision advantage in performing all of its myriad missions. Seeking a Java Software Developer to join our team in Suitland, Maryland. Must be a US citizen and have an active Top Secret/SCI clearance.

 

Duties and Responsibilities

  • Design, develop and maintain standard applications and web-based applications for Enterprise level systems.
  • Apply advanced technical principles, theories, and concepts.
  • Contribute to development of new principles and concepts.
  • Work on complex technical problems and provide solutions which are highly innovative and ingenious.
  • Develop advanced technological ideas and guides their development into a final product.
  • Work under consultative direction towards predetermined long-range goals and objectives.
  • Use regular expressions to piece apart and extract data from large portions of text.
  • Define site objectives by analysing user requirements; envisioning system features and functionality.
  • Design and develop user interfaces to internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; and designing and conducting tests.
  • Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
  • Integrate applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.
  • Complete applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms.
  • Support users by developing documentation and assistance tools.

 

Required Qualifications

  • Must have Active TS/SCI Security Clearance.
  • Must have 8+ years of experience designing, developing, and deploying Java/J2EE Applications.
  • Must have solid experience in Object-Oriented analysis and design.
  • Must have experience with logging tool log4j.
  • Must be able to perform complex builds/deployments using Ant and/or Maven.
  • Development experience in use of relational databases: Oracle, SQL, and PL/SQL.
  • Use of regular expressions to piece apart and extract data from large portions of text.
  • Experience with Software Configuration Management Tool Subversion.
  • Must demonstrate the ability to employ latest Java frameworks and components.
  • Must be skilled in Java, Java Applets, Web Programming Skills, Teamwork, Verbal Communication, Web User Interface Design, Software Requirements, Software Development Process, Object-Oriented Design (OOD), Multimedia Content Development, and Software Debugging.

 

Desired Skills

  • BS or equivalent with more than 14 years of related experience, or MS with more than 12 years of related experience.
  • Experience with web technologies: JSP/JSF, HTML5, CSS/LESS.
  • Experience in configuration and administration using Apache Tomcat Application Servers and JBoss7.
  • Experience with Maven build/deployment tool.
  • Experience with source code repository tools such as GIT.
  • Experience working with Agile style backlogs.
  • Experience designing and interacting with data services (SOAP, REST, ESB).
  • Experience developing Use Cases, Sequence diagrams, Class diagrams and Collaboration diagrams.
  • Experience developing Java Web Applications.

 

Education Requirements

  • Bachelor degree or higher with 8 or more years of software development experience.

Job Title Virtualization Systems Administrator

Job Location Alexandria, Virginia

Security Requirement SECRET Security Clearance

Experience 3+ years

APPLY TO: HR@ctec-corp.com

Job Overview

CTEC supports the United States Coast Guard (USCG) TISCOM – TESS program which provides critical services and support to meet the demands of the USCG mission. TISCOM – TESS responsibilities include providing reliable enterprise IT services and responsive technical support for Coast Guard men and women around the globe as it develops, deploys, and supports the information technology (IT) infrastructure for the USCG networks for land, aviation, and sea based assets. Requirements include O&M of existing systems to engineering/deployment of new capabilities. CTEC’s TISCOM – TESS program is an environment that mixes physical and virtual technologies, utilizing a collaboration of many different vendors. TISCOM – TESS sets precedence for IT policies and procedures for the entire enterprise, supporting over 65,000 users in a Windows Active Directory architecture. A fast-paced atmosphere, TISCOM – TESS is always looking towards the future with opportunities to deliver its users with the best tools and support. Currently, we are seeking a Virtualization Systems Administrator in Alexandria, VA. The selected candidate must obtain government security clearance, per contract requirements (Clearance Level: Secret).

 

Duties and Responsibilities

  • Install, configure, and manage VMware vSphere environment: vCenter, ESXi hypervisor on new hosts, virtual machines, datastore creation and maintenance.
  • Maintain virtualized architecture using vCenter.
  • Provide troubleshooting support for incident and problem resolution of the virtualization Infrastructure.
  • Using various resources, diagnose and document lessoned learned for issues concerning ESXi hosts, such as but not limited to, troubleshoot technology issues.
  • Implement best operational practices for VMware virtualization environment, and automate where applicable.
  • Follow policies and procedures for change, incident, and problem management.
  • Create new and/or revise dated internal documentation for DaaS and SaaS, utilized by either end-users or system administrators.
  • Monitor health, performance, and optimization of virtualized architecture.
  • Respond to and resolve incident tickets for Virtualization issues.
  • Provide after-hour support and on-call support as required.

 

Required Qualifications

  • Active SECRET Security Clearance.
  • 3+ years’ Working knowledge of Microsoft server experience.
  • 3+ years’ Administrative experience in VMware virtual infrastructure.
  • 3+ years’ Hands-on experience deploying VMware vSphere, Horizon View, vCenter, vROPs, etc. in an enterprise environment.
  • 3+ years’ Experience diagnosing and resolving vSphere performance issues.
  • 3+ years’ Experience with Virtual Desktop Infrastructure (VDI).
  • 3+ years’ Experience with storage systems including SAN (FC FCoE), NAS (CIFS and NFS).
  • Understanding of Windows technologies and design (Domain Controllers, IIS, & clustering).
  • Strong customer service and oral/written communication skills.
  • Ability to work independently and produce results, given general priorities.

 

Desired Skills

  • Security+ Certification.
  • Experience using enterprise level ticket routing system (Remedy preferred).
  • Good Microsoft Office skills.
  • Detail-oriented and able to organize information.

 

Education Requirements

  • BA or equivalent plus 3 years related experience; or
  • MA plus 1 year related experience.

Job Title Associate Systems Administrator (SCCM)

Job Location Alexandria, Virginia

Security Requirement SECRET Security Clearance

Experience 1+ years

APPLY TO: HR@ctec-corp.com

Job Overview

CTEC’s TISCOM – TESS program is an environment that mixes physical and virtual technologies, utilizing a collaboration of many different vendors. TISCOM – TESS sets precedence for IT policies and procedures for the entire enterprise, supporting over 65,000 users in a Windows Active Directory architecture. A fast-paced atmosphere, TISCOM – TESS is always looking towards the future with opportunities to deliver its users with the best tools and support. Currently, we are seeking a Server and Desktop Associate Systems Administrator in Alexandria, VA. The selected candidate must obtain government security clearance, per contract requirements (Clearance Level: Secret).

 

Duties and Responsibilities

  • This position will help support a mixed and growing environment of virtualized (HYPER-V),Windows 2008r2, and Windows 2012r2.
  • Associate level administrator with a general understanding and of technical principles, theories, and concepts.
  • Work under general direction, provide technical solutions to a wide range of problems.
  • Work under general direction, determine root cause for issues, and identify possible resolutions to be applied.
  • Work with server team to manage, maintain, deploy, troubleshoot, and support servers on at remote field offices and cutters.
  • Plan, execute, and implement new system hardware and software and create and maintain team technical instructions, operating procedures and policies as needed.
  • Provide support towards the lifecycle of vendor equipment.
  • Provide after-hour support and on-call support as required.

 

Required Qualifications

  • Active SECRET Security Clearance.
  • 1+ years’ working experience with configuring and deploying Microsoft Windows Server.
  • 1+ years’ virtualization with Windows Server Hyper-V.
  • 1+ years’ working experience with Windows Server 2008R2 SP1/2012R2.
  • 1+ years’ working experience with Active Directory, DNS, DHCP, File and Print.
  • 1+ years’ experience implementing and supporting enterprise system monitoring tools(such as SCOM, What’s Up Gold, Dell OpenManage).
  • 1+ years’ Network and systems troubleshooting experience with TCP/IP, virtual NIC and switch.
  • Understanding of RAID ARRAY configurations.
  • Knowledge of computer security systems, applications, procedures, and techniques.
  • Strong customer service and oral/written communication skills.
  • Ability to work independently and produce results, given general priorities.

 

Desired Skills

  • Security+ Certification.
  • Experience using enterprise level ticket routing system (Remedy preferred).
  • Knowledge of server upgrades.
  • Good Microsoft Office skills.

 

Education Requirements

  • BA or equivalent plus 0–1 year related experience.

Inquiries

Please send inquiries to info@ctec-corp.com

Contact information

Cybermedia Technologies, Inc.
1900 Campus Commons Drive Suite 100
Reston, VA 20191

 

Main: 703-766-5774

Toll Free: 877-280-3089

Fax: 703-766-6501

Email: info@ctec-corp.com

Have a Question?

Call: 703-766-5774

Email: info@ctec-corp.com

Or fill out the form below.

At A Glance

  • Top 100 Minority Business Enterprise
    (Mid Atlantic Region-2013)
  • Entrepreneur of the Year
    (VMSDC-2012)
  • Finalist, SECAF Government Contractor of the Year 2015
  • Nimbus-Email Service

 

A CMMI Level 3 Company
GSA 8(a) STARS II